Skyline's Keizer Ford - Service Center

Outstanding Service We just moved to the Salem area so this was our first time at Skyline Ford on Commercial Street. We made an appointment and upon arrival it was quick We just moved to the Salem area so this was our first time at Skyline Ford on Commercial Street. We made an appointment and upon arrival it was quick and efficient to get registered. We had Vincent as our advisor. He was very welcoming and informative. He took our information, took the vehicle and showed us to a very nice waiting area. The service took a little over an hour. Vincent then showed us the paperwork and explained what had been done. He took us to the cashier, a very nice lady, who signed us up for the owners advantage at this dealer. Very efficient and pleasant! While waiting, we wandered around the dealership. Everyone we met was very pleasant and helpful. We would highly recommend Skyline Ford on Commercial Street in Salem! More

My first exposure to Skyline Parts and Service After 26 years in the Salem Metro area I have finaly had the opportunity to call into Ford parts and to have my F350 serviced. Bob in Salem Parts After 26 years in the Salem Metro area I have finaly had the opportunity to call into Ford parts and to have my F350 serviced. Bob in Salem Parts was very helpful and as I live in Keizer, very professionally turned me to his peer Fred in Keizer Parts. Good job Bob. Fred was also VERY helpful and courteous. TJ (I think) the service writer in Keizer and Jeremy the mechanic that worked on my Truck where well beyond their job scopes in helping solve issues that the truck had as well as keeping an eye out for pending issues that the previous owner unknowingly caused. Great job guys and as long as I have this truck I'll be bringing it in for service. THANKS Thomas Keizer OR. More

Great customer service! Went into quick lane Keizer and JP took my car and had me taken care of rite away. JP showed Customer First actions from the minute I pulled in. As Went into quick lane Keizer and JP took my car and had me taken care of rite away. JP showed Customer First actions from the minute I pulled in. As I waited for my service Sage took care of me showing me another new car. Great people, great service at Skyline Ford. Don Chandler More

Great service Good follow up Brought my 2015 F150 in for an oil change I was greeted promptly by a young man named J P who was very polite he got me in and out of service faster Brought my 2015 F150 in for an oil change I was greeted promptly by a young man named J P who was very polite he got me in and out of service faster than I had expected while I was there a salesman named Phil seemed very interested in my vehicle he took a good look at it and asked me if I was interested in a new one by chance also there I saw who appeared to be in charge a a guy named Chad who had things well orchestrated like a fine tuned machine A few days later I received A call from Jen in customer service to make sure everything went well thanks guys I will see you again More

Best possible customer service Jennifer Bernard in the Quicklane service dept consistently provides outstanding service levels. I stopped in for a service and tire rotation. I bar Jennifer Bernard in the Quicklane service dept consistently provides outstanding service levels. I stopped in for a service and tire rotation. I barely finished my conversation and truck was done. All levels checked, tires rotated. All on my way to work. Great service experience More

Thank you!! I just bought my Nissan Xterra from Skyline for and had to take it in to get new tires (great price), and mirror fixed (on them), as well as get the c I just bought my Nissan Xterra from Skyline for and had to take it in to get new tires (great price), and mirror fixed (on them), as well as get the cruise control checked out. Jessica was extremely nice and friendly! She went the extra mile for me and made sure everything I needed taken care of was done. Aaron gave me a ride to and from work and was a pleasure to talk to on the short commute. He was also right on time picking me up to pick up my car. Thank you guys!! More

Best dealership ever. I took my car in today for an oil change and Phil McColly gave me a perfect detail, inside and out! Best salesman EVER. JP at the service desk and Sha I took my car in today for an oil change and Phil McColly gave me a perfect detail, inside and out! Best salesman EVER. JP at the service desk and Shawn on the lot always make me feel like their favorite customer, I won't take my car anywhere else and plan on buying all my cars here in the future. I HIGHLY recommend Keizer Ford. More

Walk in assistance I dropped in for assistance and Bob Olin made me feel comfortable in asking for help and was kind and worked with me. Thank You!!!! I dropped in for assistance and Bob Olin made me feel comfortable in asking for help and was kind and worked with me. Thank You!!!! More

They actually provide customer service I came by on a Saturday for an oil change. JP greeted me as I walked in, I asked about the wait since there were at least 4 cars ahead of me. He said I came by on a Saturday for an oil change. JP greeted me as I walked in, I asked about the wait since there were at least 4 cars ahead of me. He said it would be at least 2 hours, but if I wanted to give them a call later he'd let me know how it looked. I left and then called later, the wait was still long. I called a second time and JP said come on down. I got there and he already had the work order with my name on it and service request section filled out. I went to sit in the lobby and barely had time to get comfortable before JP came back to get me since my car was already done. Good job to JP and to the service team there in Keizer, and only Keizer. More

The value of customer service The personal expert service I received from Jennifer was over the top. She truley cares about the customer. Jen has their best interest in mind. The personal expert service I received from Jennifer was over the top. She truley cares about the customer. Jen has their best interest in mind. More