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Skyline's Keizer Ford - Service Center

Keizer, OR

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59 Reviews

59 Reviews of Skyline's Keizer Ford - Service Center

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January 13, 2023

They are quick and efficient! JP was very knowledgeable and friendly. Outstanding service and hospitality! More

by leah.lb1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Friend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Skyline's Keizer Ford responded

Thank you for choosing Skyline's Keizer Ford and the Quicklane!

January 18, 2022

I went in 2 different times to have my alarm/key fob disengaged due to staring issues. They said they can’t do it. Then they said for 130.00 and leave my truck for seven days they’d look at it. …. SO!! More

by d_katze26
Recommend Dealer
No
Employees Worked With
I don’t recall as I was almost in years
Jan 28, 2022 -

Skyline's Keizer Ford responded

Every service request has its own unique challenges. We're sorry to hear we weren't able to resolve your issue the first time around. We'd love to hear more from you on your visit. Shoot an email to tracy@skylineforddirect.com when you can.

June 11, 2021

While at the dealership to fix the driver's side door lock, they left my truck outside and of course it was broken into. Service writer said it was his fault but management declined responsibility. Not m More

by donald.r.aichlmayr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JP Friend
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Skyline's Keizer Ford responded

Don thank you for leaving a review about your time here. We'd love to hear more from you on your service visit. Please shoot an email to tracy@skylineforddirect.com when you can or give us a call and ask for Tracy Gragg.

March 26, 2021

J.P. at the Quicklane service department is amazing. We picked up a chunk of metal in my tire and were loosing air. J.P was able to get us back on the road and back to work. Thank you J.P. More

by Scott Neal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Friend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Skyline's Keizer Ford responded

Thank you for working with us on your tire and for leaving this great review!

June 27, 2020

JP is a very sweet, very professional employee. He was forward in what I was getting, helped me find a really good deal, and made sure my service was exceptional. I highly recommend going to him for servi More

by joynsonkatie
Recommend Dealer
Yes
Employees Worked With
Jul 09, 2020 -

Skyline's Keizer Ford responded

Good to hear! Thank you for your recommendation!

June 16, 2020

Tracy did an excellent job! He was so informative and took the time to take care of us. We were 600 miles from home and he got us back on the road. Thank you so much 😊 More

by Angelasutter3
Recommend Dealer
Yes
Employees Worked With
Tracy
Jul 15, 2020 -

Skyline's Keizer Ford responded

Glad to hear your visit was excellent! Thank you.

April 06, 2020

We went in for a simple oil change and came back with a new Ford Edge. CJ was great. Answered all my questions. I am so in love with my new car. It was a little lengthy process but that is expected. Super More

by judabugz
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Friend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Madlangbayan
Apr 16, 2020 -

Skyline's Keizer Ford responded

We are glad you are in love with your new Edge. Thank you for choosing us.

November 05, 2018

They Go the Extra Mile Every time I have my car in for service, both JP and Jennifer go the extra mile. Their customer service is like no others and I know I will be taken More

by BabsJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Friend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Bernard
May 02, 2018

OMG, a year later.............. purchased a 2012 For Escape a year ago............what a wonderful experience Phil McColly my sales person listened to my wants and needs, and help More

by SJJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Friend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil McColly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefannie Johnson in Parts
May 14, 2018 -

Skyline's Keizer Ford responded

Woooohooo, you rock!

March 13, 2018

THANK YOU staff AMAZING Everytime I go to Quick Lane for service everyone is amazing THANK YOU !!! all of the staff are friendly and caring. Again Thank you for taking good More

by breanna7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Friend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : steffine in part keizer and Jeremy one of the techs at KEizer , Jennifer Bernard
May 14, 2018 -

Skyline's Keizer Ford responded

Thanks for the review!

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