Skyline's Keizer Ford

Outstanding! Not the usual car buying experience. Norm was very professional, friendly, and not pushy. His open style was well appreciated after a long day of looking for a car. We called ahead and Norm was very professional, friendly, and not pushy. His open style was well appreciated after a long day of looking for a car. We called ahead and the car was waiting for our test drive. Deciding on a mutual price and trade-in was quick and to the point. Again, something we didn't experience before. We would recommend Norm and his team to anyone looking for a vehicle! We were pre-approved for a loan from our credit union and they were even able to negotiate a better interest rate saving us over 1%. This place will exceed your expectations. More

Our daughter bought her first car Our daughter was able to buy her first car, on a budget, and was able to pay cash. She bought a 2009 Chevrolet HHR--it had low miles, & was VERY cle Our daughter was able to buy her first car, on a budget, and was able to pay cash. She bought a 2009 Chevrolet HHR--it had low miles, & was VERY clean inside. I helped to do the research & received quick & accurate info from Vernithea in their online sales. Vernithea contacted me to let me know that the car had been inspected & maintenance performed & made the appointment for us to come see the car. When we arrived on Saturday, our sales rep, Walt Parrish was very helpful & when my husband had questions on the maintenance, he went & got on eof the shop guys to talk to my husband. We were happy & satisfied with what we spent & how nice & in good condition the car was in. More

Outstanding Service Norm, Walt and Sage were all very professional and friendly and went all out to earn our business. They value relationship building and it shows in th Norm, Walt and Sage were all very professional and friendly and went all out to earn our business. They value relationship building and it shows in the way they conduct themselves. I will not hesitate to refer Skyline Keizer Ford to others and will be back for my next vehicle. More

Low pressure - simple transaction Jon Heyermann and Walt Sommerson were very professional and easy to deal with. They found the truck I was looking for and got it to the price I wanted Jon Heyermann and Walt Sommerson were very professional and easy to deal with. They found the truck I was looking for and got it to the price I wanted. Niether were adding any unwanted pressure or tactics. When looking for another vehicle down the road I will be back. More

New car Great customer service. Exceeded expectations. Garrett was all over finding us the car that would work best for us, at a price that we could afford. S Great customer service. Exceeded expectations. Garrett was all over finding us the car that would work best for us, at a price that we could afford. Sage was bright, pleasant and very easy to work with. Thanks to both of you!! More

excellent service Walt Sommerson went above and beyond in helping us with drive off in the Ford Flex we had been looking for. He was professional, courteous and friend Walt Sommerson went above and beyond in helping us with drive off in the Ford Flex we had been looking for. He was professional, courteous and friendly. He helped us decide between buying and leasing by explaining in detail the pros and cons of each, with financing and reasonable payment options. Jon Heyermann was friendly and helpful. He referred us to Walt at the appropriate times, willing to explain the Flex and its functions and overall, was pleasant not pushy, allowing us time to process and discuss privately, offered us refreshments frequently during out time there. The team of two was outstanding in their service for us. More

Ron & Leon went above & beyond! Thank you for making it right, much appreciated! Our faith restored & we will continue to do business with Skyline Ford! We are satisfied with the o Thank you for making it right, much appreciated! Our faith restored & we will continue to do business with Skyline Ford! We are satisfied with the outcome, thanks again! More

Thanks Norm, Walt and Sage for Excellence My wife and I decided to purchase a new car since ours were a 99 Caddy Deville and 91 Ford Taurus. After researching the internet we found Skyline For My wife and I decided to purchase a new car since ours were a 99 Caddy Deville and 91 Ford Taurus. After researching the internet we found Skyline Ford in Salem,-Keizer from the Great Reviews. We went for an On Sale Brand NEW 2014 Ford Escape SUV and were greeted and well managed by Mr Norm Messenger. Not only did we purchase the 2014 Ford Escape but also 2 other Ford Focus 2013 vehicles with Low Mileage and Great condition. All were within our price range. We are glad to have met with Norm, Walt and Sage Bass, our finance manager. Thanks to Skyline Ford in Salem-Keizer for a Low Stress and fun look at these and other vehicles. Thanks for a Good Sale and for Follow Up telephone contacts which are very important to us. Thanks to the folks of Skyline Ford for great customer service and great Ford products! More

Tranmission Flush for 2009 Ford Fusion Jennifer was friendly and helpful. I went in for my car service & had been quoted a lesser price than what I was charged when I called in earlier. Jen Jennifer was friendly and helpful. I went in for my car service & had been quoted a lesser price than what I was charged when I called in earlier. Jennifer gave me the lesser price than what was charged for the service, because that was what I had originally been quoted! Awesome customer service!!! We left Joe Hayward Ford because of poor customer service and poor attitude toward us and moved to Skyline Keizer, even though Joe Hayward is in our same town and Skyline it's further away. The customer service and car service we get is amazing at Skyline Keizer. We purchased a new 2013 Fusion from Joe Hayward and plan to purchase a Ford truck next year. Needless to say, we will be going to Skyline Keizer for our purchase! More

Repairs while on vacation! While taking advantage of the Quick Lane service, I asked Jennifer to also have the tech check on an engine fan issue I was noticing. I was going to While taking advantage of the Quick Lane service, I asked Jennifer to also have the tech check on an engine fan issue I was noticing. I was going to be leaving for a week on vacation, and Jennifer suggested the option of leaving my car with them so it would be done when I returned. I took advantage of their shuttle to get home, then again after my return to pick me up at home. The car was completed and I don't have to be without it now for repairs. Even though I was in Colorado, Jennifer kept in contact with me about the progress. Even better was my extended warranty that covered all but my deductible! I've worked with Chuck and Jennifer several times, and they are always friendly and helpful. I thoroughly enjoy being able to get my car serviced and repaired right here in Keizer, minutes from my home. I will continue to use their convenient location. More