Skyline Mitsubishi - Service Center

Amazing dealership! Got my first car here and couldn’t be happier with the chose I’ve made! The team was welcoming and overall great!! Got my first car here and couldn’t be happier with the chose I’ve made! The team was welcoming and overall great!! More

My visit without appointment. Oil leak under car. Front service desk say wait 20 minutes because lunch time currently. It is good start. After while waiting extra 1.5 hour, I foun Oil leak under car. Front service desk say wait 20 minutes because lunch time currently. It is good start. After while waiting extra 1.5 hour, I found my car on a lift, nobody work for this. I ask again service desk why it is? The answer was because lunch time! In result after over 2 hours waste time I received paperwork with wrong diagnose and repair estimate about $1,000. Same day I bring car to different service shop and they find very small problem, fix it same time without any cost. Very bad experience. More

Ellis Vazquez is great! He made the buying experience fun and easy. I would definitely recommend him and this dealership if your in the market for a car. 'Mathew and easy. I would definitely recommend him and this dealership if your in the market for a car. 'Mathew More

Business, good faith and request of trust offered and given like it should be! Honest and straightforward service. This busy professional appreciates this service department, Thank you and I will be b given like it should be! Honest and straightforward service. This busy professional appreciates this service department, Thank you and I will be back! More

Just purchased a 2019 Dodge Challenger. Loved the experience. Our sales agent was nice and very helpful got us just what we needed. Thanks Ellis experience. Our sales agent was nice and very helpful got us just what we needed. Thanks Ellis More

turn your lot stereo off at night seriously, turn that off at night. no one likes getting woken up daily by your crap at 3am.. guess the D- with bbb isn't good enough for your greasy o seriously, turn that off at night. no one likes getting woken up daily by your crap at 3am.. guess the D- with bbb isn't good enough for your greasy owner. More

Sooooo bad. In August my oil light came on briefly, so I checked the oil and noticed it was a couple quarts low. I added oil and immediately scheduled an appoint In August my oil light came on briefly, so I checked the oil and noticed it was a couple quarts low. I added oil and immediately scheduled an appointment with Skyline. They did an evaluation and said that I had a leak in the oil pan and needed to replace the gasket, so I did for around 600 dollars. Fast forward to December, my car started running really rough, so again I scheduled an appointment with Skyline, they did an analysis and told me the engine was blown and said it would need to be rebuilt or replaced. When I asked for the cause they skirted around the answer and would only say the timing chain slipped at 7k RPM's. I went ahead with the engine rebuild. This took approximately 6 weeks, it wasn't until after a month of excuses that they offered me a loaner, so I endured the rental car fees on my own up to that point. When I finally got the car back they said that the turbo was showing ware and recommended that I replace it. I decided to just upgrade the turbo and wanted to do that at a performance shop with a Dyno so I could get it appropriately turned afterwards. When the performance shop was tuning the engine they called me to inform me that the engine was in really bad shape and they didn't want to push it on the Dyno because it was a "ticking time bomb". At this point I went back to Skyline to discuss options, their service manager Clyde told me how he has been rebuilding engine for longer than I've been alive and that there was nothing wrong with the engine. I had the performance shop document the issues and the results of the tests they ran on the engine and e-mailed this over to Clyde. I received no response. I went into the shop and asked to speak with Clyde and was told he was busy with other customers, I tried calling but still got no where. Then I filed a complaint with the better business bureau and that ended up being closed with no response from Skyline. So now I'm out around 10k all because I trusted Skyline. Here is a copy of e-mail I received from the performance shop: - The engine is currently making a ticking noise from the top end of the engine which is most likely valve train related. The camshaft clearances are within spec however a broken valve spring might be the cause of the ticking noise. We would need to tear down to inspect. - Rod bearing #4 was spun and transferred material to the crankshaft. Crankshaft was “polished” to OEM specs, this cannot be done if material transferred from bearings to crankshaft. - If bearing material was found in oil and rod bearings have spun than why was the oil cooler not replaced? - If cylinder block was “honed” how could you re-use three pistons, they would be out of OEM spec if that was the case. - Were new main cap bolts used? Those are torque to yield one time use bolts only! - Three connecting rods were re-used, did they use new rod bolts with them? Were they checked? Rod Bolts are the most important bolt inside any engine! - Oil pan looks like it was used as a punching bag, it is bent out of shape in so many ways that is could cause oil starvation for the oil pump pickup! This should have been replaced! - The engine is very low on power after a new turbo has been installed, Cylinder leak down numbers indicate that poor ring gap, poor cylinder honing and improper break-in procedure might be the case. - Cylinder leak down as followed, #1 = 25%, #2 = 25%, #3 = 40%, #4 = 37%. Typical leak down should be no more than 10%. We usually see 10-15% on higher mileage engines. ****The whole reason why this engine failed is because the TURBOCHARGER was burning oil from being worn out! Not the Engine burning oil! The Intercooler & Intercooler pipes were FULL of oil, they should have been cleaned out when the engine was rebuilt AND the recommendation to replace the turbocharger should have been made otherwise this was just going to happen again!!!****" note I had edit this down due to the character limit for reviews. There were more issues listed than shown above. More

skyline should be ashamed Bought a 2012 Chevy malibu, it needed new tires,wipers,had electrical problems, had to pay over 800.00 for repairs a month after I purchased it from A Bought a 2012 Chevy malibu, it needed new tires,wipers,had electrical problems, had to pay over 800.00 for repairs a month after I purchased it from Anthony. Worst place ever! Thanks for ripping me off boy Anthony. Look at Tom martinos reviews of dealing Doug the thug. People call almost everyday complaining about skyline More

took my car in for repair, they tried to overcharge me on parts. i had to look on mitsubishi website to find that i could get the parts for $300 less than the dealership.After telling them this they then cam parts. i had to look on mitsubishi website to find that i could get the parts for $300 less than the dealership.After telling them this they then came down on the cost. When i went to pick up my car, they could not find it. After 40 minutes they did find it but they lost my car keys. Luckly I had my spare. 2 weeks later I am still getting the run around about getting a new key replacement. I have repeatedly been told that they will get back to me in a day or two and no one calls. I have to keep following up with them. And to top it off, i have been offered no appology. How does a dealership lose a persons key and then not bother to fix the situation. I love my car but I will NEVER buy another Mitsubishi. More

Horrible .... first they told me $ 350, then finished with 1,375. They told me in a week and it took more than 4 weeks, finally work'm not quite right. LIARS, THIEVES AND ABUSIVE. with 1,375. They told me in a week and it took more than 4 weeks, finally work'm not quite right. LIARS, THIEVES AND ABUSIVE. More