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Skyline Ford - Service Center

Salem, OR

4.3
1,259 Reviews

1,259 Reviews of Skyline Ford - Service Center

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October 12, 2022

I would give them a 5 star rating but I still get a blue screen from time to time on my aviator when I put it in reverse. More

by Jon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, the courtesy driver.
Nov 28, 2022 -

Skyline Ford responded

We'd be happy to take a look into that with you. Thank you for choosing Skyline Ford!

October 11, 2022

We were very impressed with Terry and the counter in the body shop. They were very professional and personable and a pleasure to work with. More

by dhendricks503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 09, 2022

The Body shop did a wonderful job and were very helpful. My service man kept in contact and provided updates regularly. We had to wait for parts for my Volvo. More

by bbuchholz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 07, 2022

They found out what was wrong with my truck and they fixed it I got no complaint More

by Ken Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 06, 2022

Everyone was great Friendly quick service Only thing was took awhile to get an appt More

by sdee220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

October 05, 2022

U have very good service there and the best coffee my wife says thank you More

by timsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford and our coffee Tim!

October 02, 2022

Great service, full explanation of charges and recommendations two thumbs up. Clean and organized shop More

by charles51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

Oct 06, 2022 -

charles51 responded

You're welcome, always a pleasure doing business with a great company.

October 02, 2022

Very happy I have this service center close to me! They don’t gouge me for more money, telling me I need services I don’t need. The service manager very nicely explained to me the fuel filter details More

by OBEDIENCEGSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Skyline Ford responded

We aim to keep our prices low and our quality of service high. Thank you for choosing Skyline Ford!

October 01, 2022

The cost of repairs since we've owned this vehicle, for a single part, has been half the sticker value of the car itself. Dealership has done nothing but diffuse and deflect responsibility. Still awaiting a More

by NickRichelleHiers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Octavio Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Skyline Ford responded

Thank you for the review and the feedback. Shoot an email to octavio@skylineforddirect.com anytime or give us a call at (503)581-2411.

September 30, 2022

This was my first visit to Skyline Ford. Super experience. Got in right when my appointment was scheduled, the service advisor was great (Arturo) and the work was done right and on schedule. More

by abstine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Skyline Ford responded

We are looking forward to doing business with you as well! Thank you for choosing Skyline Ford!

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