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Skyline Ford - Service Center

Salem, OR

4.4
1,135 Reviews

1,135 Reviews of Skyline Ford - Service Center

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July 15, 2022

Frustrated that I made two separate appointments to get some engine work done and they never got around to it. More

by Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Jul 18, 2022 -

Skyline Ford responded

Thank you for sharing your experience. We're sorry to hear you left it feeling frustrated. We'd like to work with you on this and get you back on the road. Give us a call and ask for Jim Agur or shoot an email to jima@skylineforddirect.com when you can.

July 13, 2022

Good diagnosis, vehicle was checked and clean bill of health. No complaints of the work More

by AJL12670977
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Skyline Ford responded

Healthy vehicles are what we're after! Thank you for choosing Skyline Ford!

July 13, 2022

Very good service, friendly and got my vehicle back early.facilitated my body shop fitting as well. Thanks to Jim the service manager for sorting it out. More

by zarugger75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 13, 2022 -

Skyline Ford responded

We're happy we could get you back on the road! Thank you for choosing Skyline Ford!

July 13, 2022

It’s easy to make a online appointment for maintenance. Front desk helps me use my points to pay for services. More

by Hopkinsbe29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford and for this great review!

Jan 16, 2023 -

Hopkinsbe29 responded

Melissa was so helpful, let me know that it was my key fob battery not the car battery that needed to be replaced. I went in early for my appointment because I was close and the weather was supposed to turn icy. They got me in and out prior to the ice storm.

July 13, 2022

Fast and easy. The service ended up costing less than I had originally thought it would have. More

by william.seiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Skyline Ford responded

Our goal is to keep prices as low as possible. Thank you for the great review William!

July 12, 2022

Great job everytime! Answered my questions and took care of my concerns from last visit. More

by i12fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 12, 2022

Skyline Ford has always exceeded my expectations! Very easy to schedule, friendly staff, and quickly took care of my needs. More

by TAYLORALEXBLUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Skyline Ford responded

We aim to always exceed expectations! Thank you for choosing Skyline Ford!

July 12, 2022

Getting my car serviced at Skyline Ford was super easy and fast. The staff were very friendly and helpful! More

by Mhcatgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Skyline Ford responded

Thank you for the review! Thank you for choosing Skyline Ford!

July 12, 2022

very polite, took a while to find the problem but made it as convenient as possible. TY very much! More

by claycombatley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Merzenich
Jul 13, 2022 -

Skyline Ford responded

We're happy we could get you sorted out. Thank you for choosing Skyline Ford!

July 12, 2022

Need to expand courtesy car to outlying areas. Turner is out outskirts and more people live in outlying areas More

by mezbjorklund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Skyline Ford responded

Thank you for this feedback. We appreciate it. Thank you for choosing Skyline Ford!

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