Skyline Ford - Service Center

I’ve had great service so far. They try to work with scheduling the best they can I know you guys are busy. They try to work with scheduling the best they can I know you guys are busy. More

They have been very good and helpful for us They are very honest about what they do honest about what they do More

Everything when good as far as getting my pickup fixed. When there was some confusion though on if we should have to pay the diagnosis fee arturo had zero customer service. When we explained that the servi When there was some confusion though on if we should have to pay the diagnosis fee arturo had zero customer service. When we explained that the service person from the dealership we bought our ford from had told us not to rush to bring the pickup in for just the tailgate issue arturos exact words to my husband were “I’m not saying you’re lying but you can’t prove that” which was a nice way of saying he was lying. I do not expect every dealership to all work the same but there was zero compromise or even sympathy that we had gotten not so good advice. I definitely will never return to this dealership. More

I really liked my initial experience with Ryan at Skyline Ford Service Center. However, my experience on 7-16-22 was bad enough that I will never step foot in there again! To say Jim, the service manager was Ford Service Center. However, my experience on 7-16-22 was bad enough that I will never step foot in there again! To say Jim, the service manager was clearly in the wrong job is an understatement. After a day of conversing with him about a problem I was having, BECAUSE OF THEM none-the-less, he was absolutely 100% Gaslighting me. The definition of gaslighting is; A form of psychological manipulation in which the abuser attempts to sow self-doubt & confusion in their victim's mind. Gaslighters are seeking to gain power & control over the other person by distorting reality and forcing them to question their own judgement and intuition. And that is exactly what he did to me. He was defensive, disrespectful, and deflected any blame on their part even though it was all their fault. More

Easy to schedule. Friendly staff. Good service explanation. Convenient location. Over all a good customer experience. Friendly staff. Good service explanation. Convenient location. Over all a good customer experience. More

Very welcoming and friendly. Even if things come up that can't be predicted they let me know about them so there are no surprises. Even if things come up that can't be predicted they let me know about them so there are no surprises. More

I got excellent help with the service department. Appointment was done in a timely manner. I would recommend them. Appointment was done in a timely manner. I would recommend them. More

awesome people to work with. service is awesome, was done on time sometimes earlier than promised. would diffendtly tell our friends service is awesome, was done on time sometimes earlier than promised. would diffendtly tell our friends More

Purchased my vehicle at Skyline Ford, in 2007, and have continued having it serviced there because they are the Ford experts and the staff is helpful, knowledgable, and friendly. What more could a custome continued having it serviced there because they are the Ford experts and the staff is helpful, knowledgable, and friendly. What more could a customer ask? More

The new parts that I supplied were used successfully. I liked working with Art. They helped me out when I was short on time. I liked working with Art. They helped me out when I was short on time. More