Skyline Ford - Service Center

Very polite! Great service and advice for the future of our vehicle. Called when service was completed and just a all around great experience with your dealershi Great service and advice for the future of our vehicle. Called when service was completed and just a all around great experience with your dealership. Thank you!! More

Always takes care of the problem we have. Ask Mel or it’s hard to take care of my issues Ask Mel or it’s hard to take care of my issues More

Brought my car with check engine light on and after the service still had the check engine light on i ask them if they are going fix it they told me that i have to schedule another appointment and pay anot service still had the check engine light on i ask them if they are going fix it they told me that i have to schedule another appointment and pay another fee for a diagnosis which i had pay for it all ready will never bring it here ever again i will definitely trade my mustang for a different brand More

We had been waiting for months for a TCM module to arrive. After 8+ months our warranty part arrived and Ford called to schedule our appt. We dropped our car off and shortly after, we get a call to b arrive. After 8+ months our warranty part arrived and Ford called to schedule our appt. We dropped our car off and shortly after, we get a call to be sure we were aware the repair would be at our expense (we have a branded title). We talked to several people who did not know what the heck they were doing. Notes were not added to our account, which made it difficult for Ford to verify what we were saying. Our car did get repaired which was covered under emissions warranty. Thank you to Gavin for calling and confirming what we were saying all along that we didn't have to pay. I am always pleased with the service Skyline Ford provides, but this visit was not the best. More

It’s hard to rate any business, because the American work force is a complete loss . There is no concern with doing there job only getting thru the day , even if lying is a condition of them staying employed force is a complete loss . There is no concern with doing there job only getting thru the day , even if lying is a condition of them staying employed. It is Saturday I was not given a call on Friday to tell me my car wouldn’t be ready . I had to call them . Had our car from Tuesday to who knows when . More

Very friendly service and I appreciate them going the extra mile to help me solve the problem with my Mustang. extra mile to help me solve the problem with my Mustang. More

Mel always does a fantastic job. She explains everything clearly and is very thorough. I really appreciate her attention to detail with my vehicle. She explains everything clearly and is very thorough. I really appreciate her attention to detail with my vehicle. More

I had good Service. Quick and easy paperwork all staff are nice. I would buy from them again. Quick and easy paperwork all staff are nice. I would buy from them again. More

The quality of work is always great, although sometimes it takes longer than expected to have my vehicle completed. it takes longer than expected to have my vehicle completed. More

Appreciate the flexibility of dropping the truck off before open hours and picking it up after hours. It made being able to get the work completed a lot easier. Mel was great to work with, polite and ki before open hours and picking it up after hours. It made being able to get the work completed a lot easier. Mel was great to work with, polite and kind! We never met the actual brake technician that worked on the truck but the work appears to be done well and he kept in touch via text with my husband while we were away at the beach and we appreciated this! Thank you guys! More