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Skyline Ford - Service Center

Salem, OR

4.4
1,135 Reviews

1,135 Reviews of Skyline Ford - Service Center

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August 24, 2022

I've only gone for oil changes, but both my experiences have been good ones. On time, competitive prices around town, and I know they know their way around a Ford vehicle. More

by megera19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

We do our darnedest to stay competitive and efficient. Thank you for choosing Skyline Ford!

August 20, 2022

Nice staff in the bodywork area. They said the work could be done in two days Delivered as promised More

by r.buswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene
Aug 20, 2022 -

r.buswell responded

No changes

August 20, 2022

Good people but $170. 00 an hour is a lot. I paid $1500.00 to stop a oil leak but it still is leaking. I am at my ranch in eastern oregon now. I left word for John (SM) for More

by rcwalaska
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for your feedback and we look forward to seeing you again so we can get this issue sorted out and completed.

August 20, 2022

Caring service technician. Professional work. Service performed explained in clearly understood terms. Friendly staff. Work done in a timely period. More

by Meldwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 19, 2022

Service has always been prompt. Friendly staff to greet you on arrival and departure. Repairs have been accomplished in the time advised. More

by MALEX0153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 25, 2022 -

Skyline Ford responded

Thank you for the great review! Thank you for choosing Skyline Ford!

August 19, 2022

Very friendly and helpful staff. Great communication. All departments were easy to work with and there were no “surprises”. More

by miltrue63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

We don't like to throw any curveballs. Thank you for choosing Skyline Ford!

August 18, 2022

I showed up without an appointment and Jeff White and Melissa helped me immediately. I got a oil change in my car completely gone over and everything checked out for a trip that I am taking in a week or More

by Janice Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

We're happy we could work you into the schedule! Thank you for choosing Skyline Ford!

August 18, 2022

They were attentive in diagnosing the problem and ordering the part I needed to fix the backup camera. They replaced the camera and did it within the time frame they quoted. The service writer was po More

by RF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Skyline Ford responded

Thank you for the great review and recommendation!

August 17, 2022

Had my truck in to diagnose and repair. They had me bring it in first thing in the morning and then said they’d have to wait to cold start it the following day so I was without it longer th More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

Thank you for the great review! We're happy we could get you patched up!

August 17, 2022

Wasted months waiting on you then you to refuse to do a recall. You could have just looked at it at first to tell me you had an issue. More

by Bakuchyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mel Wangler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Skyline Ford responded

Thank you for sharing about your visit. We don't want anyone to feel like they weren't given a 5-star experience. Send an email to jim@skylineforddirect.com when you can so we can work on this with you.

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