Skyline Ford - Service Center

This Ford dealer felt necessary to add an unasked for, & not needed additional commentary, on my vehicles "looks"🤐 not needed additional commentary, on my vehicles "looks"🤐 More

They're polite, I feel that they are sincere honest, there was busy lots of wiork there was busy lots of wiork More

The Dealership has a clean service department and has a friendly welcoming staff. Overall experience was good, with an annoying hiccup in the middle of the process. Seems Customer Service does not have any friendly welcoming staff. Overall experience was good, with an annoying hiccup in the middle of the process. Seems Customer Service does not have any backup when employee is out. I called my contact’s cell multiple times with no response. Finally went to dealership and walked into customer service to get an update. My vehicle was ready for a short pickup to drive to locate oil leak. I drove it for a couple days. After returning the vehicle, completion of the service went smoothly. Customer service needs to have a system for employee backup when one person is out for multiple days. My suggestion. More

Mel is amazing as always! Recommend her to anyone in need of service and maintenance Recommend her to anyone in need of service and maintenance More

Easy to get into for an appointment. Fast and efficient service for our regular visit. Fast and efficient service for our regular visit. More

SERVICE IS ALWAYS GREAT! THEY ARE ALWAYS VERY HELPFUL WHEN WE BRING IN OUR VEHICLE AND SO FRIENDLY! THANKS SKYLINE THEY ARE ALWAYS VERY HELPFUL WHEN WE BRING IN OUR VEHICLE AND SO FRIENDLY! THANKS SKYLINE More

My truck wasn’t put back together and then when I went to pull the tailgate off the mechanic wrapped the added wire around every wiring harness instead of wrapping it to the wiring harness it was connected t pull the tailgate off the mechanic wrapped the added wire around every wiring harness instead of wrapping it to the wiring harness it was connected to. Extremely poor quality and I will never recommend anyone to do business with skyline ford. More

Honestly, service feels impersonal (go away, you're bothering me). More kind of like a drive thru service, while in some cases that's good but seems like the advisors stations are just way different t bothering me). More kind of like a drive thru service, while in some cases that's good but seems like the advisors stations are just way different than they were a few years ago. The online scheduling system is not very accurate in scheduling what type of service that I really need to get. Sometimes I like to schedule my service in person but the poor group at that setting just are way too cramped and there's no room for more than two people to by side by side, rubbing shoulders. Hopefully there's a plan in the works to change that. In whole, the new service center just feels OFF whenever I stop in there. More

Friendly, professional service. I was in and out quickly and they were very helpful with addressing future needs of my vehicle. I was in and out quickly and they were very helpful with addressing future needs of my vehicle. More

Service was just what was promised. Price was as quoted. Well done. I’m satisfied. Price was as quoted. Well done. I’m satisfied. More