Skyline Ford - Service Center

Fast and fair rates. Friendly service people. Got me in fast. When my And appointment was set for. I will go back Friendly service people. Got me in fast. When my And appointment was set for. I will go back More

This is my 4th pick up from skyline Ford. It's the 1st time I had to use the service department and I found them to be outstanding. It's the 1st time I had to use the service department and I found them to be outstanding. More

Effort, the staff researched my issue, listened and discovered the problem. Then they completed their inspection and reported the findings. discovered the problem. Then they completed their inspection and reported the findings. More

Finished work was done to my satisfaction. However it would be nice to have work done sooner than waiting 3 months. However it would be nice to have work done sooner than waiting 3 months. More

My first visit in June was an all day drop off that I took off of work. I got a ride back to Dallas and was called back 30 minutes after I arrived home only to find out all that was needed was a picture took off of work. I got a ride back to Dallas and was called back 30 minutes after I arrived home only to find out all that was needed was a picture of my vin. Why couldn’t that happen while I waited? I was then told I would receive a call back in 2-3 weeks when parts arrived. 4 months later I finally got a call. A second recall had come about since the first appt. I asked if both would be done. The answer was yes. I asked again when I dropped the car off and was told yea again. They were both listed in the work order. Upon picking up my car I was told only one recall had been done. So now I am looking at. A 3rd day off work to get this taken care of. Management is poor. I would not purchase a car from skyline and probably Would not purchase a Ford again. More

1st oil change and a recall item. Also, I was having an issue with the center console screen intermittently blacking out while driving. It took over a day to get everything taken care Also, I was having an issue with the center console screen intermittently blacking out while driving. It took over a day to get everything taken care of, but it all seemed to work out. More

It takes a few weeks to get an appointment, but they do excellent work when they get to you excellent work when they get to you More

Very disappointed in Ford. Overall the experience was costly and stressful me ..will never buy Ford again Overall the experience was costly and stressful me ..will never buy Ford again More

Everyone was very helpful & professional during the standard maintenance checkup. Thanks thanks thanks your minimum words requirement is dumb. standard maintenance checkup. Thanks thanks thanks your minimum words requirement is dumb. More

The tech did a great job and spoke with me afterwards to make sure I understood the service and when it should come in again. Very satisfied. make sure I understood the service and when it should come in again. Very satisfied. More