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Skyline Ford - Service Center

Salem, OR

4.4
1,136 Reviews

1,136 Reviews of Skyline Ford - Service Center

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November 05, 2022

The shop kept me informed along the way, and I was very satisfied with the job that they did More

by Phil Parks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop
Nov 28, 2022 -

Skyline Ford responded

We love to keep the information flowing. Thank you for choosing Skyline Ford!

November 04, 2022

Mel was very professional and kind as well. I recently lost my husband and she went above and beyond to help me navigate a car repair during a difficult time. More

by Meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey Miller
Nov 28, 2022 -

Skyline Ford responded

We're sorry to hear about your husband. We are grateful for the opportunity to help you with your vehicle. Thank you for choosing Skyline Ford.

November 03, 2022

My Ford Ranger electronic anti theft system was preventing me from using my truck. After two tow truck rides to Skyline and one false start in the parking lot; I have a functioning truck (which I More

by Dave Leonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

We are thrilled we could get your Ranger patched up and running strong! Thank you for choosing Skyline Ford!

November 02, 2022

Everything went smoothly without a hitch. Airbag replacement for my pickup happened in a day with a ride home for me and a pickup to retrieve my vehicle the next morning. Thank you all Rich More

by karenleasmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

We do our best to keep the whole process smooth. Thank you for choosing Skyline Ford!

November 02, 2022

My ohone would not hook to sync. They just said I don't have it, yet it's on the dash and on the radio.. I'll have to find a service center that believes in doing the job right More

by Al R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Nov 23, 2022 -

Skyline Ford responded

We certainly believe in doing the job right and providing 5-star service. We want to work with you on this to get it working the way it needs to. Please reach out to our Service manager Jim when you can. jima@skylineforddirect.com

November 01, 2022

Great service to address recall and a small weather striping issue on my rear passenger door. More

by Holly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford and coming in to get that recall knocked out!

November 01, 2022

Always nice to do our service here. Online appointments, drop off early and it was ready in in less than 2 hours. More

by lickem66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

Always nice to have you here. Thank you for choosing Skyline Ford!

October 31, 2022

The skyline service team are always professional and helpful. I have full confidence that they check my entire vehicle when servicing it. I wouldn’t take my cord vehicle anywhere else. More

by Travis Toepfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

Thank you for the kind words Travis. Thank you for choosing Skyline Ford!

October 28, 2022

Expert service provided by knowledgeable staff. I would recommend Skyline Ford for any of your service needs More

by mshopgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford and recommending us!

October 28, 2022

Ordered car mats without realizing my new card came with mats. Returned them, when I picked them up, but was charged 20% restock fee. More

by SANDRAFLAGUINAGA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan vanderbeck.
Nov 23, 2022 -

Skyline Ford responded

Thank you for this review and feedback Sanda. We'd love to work with you on this. Please reach out to our Service manager Jim when you can. jima@skylineforddirect.com

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