Back

Skyline Ford - Service Center

Salem, OR

4.4
1,137 Reviews

1,137 Reviews of Skyline Ford - Service Center

Sort by
November 15, 2022

I made three attempts to set up an appointment no one would call me back. More

by flower
Recommend Dealer
No
Employees Worked With
Jim Agur
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Skyline Ford responded

We would love to make an appointment with you. Give us a call or shoot an email to jima@skylineforddirect.com

November 14, 2022

Thank you for getting my 2005 Ford F-350 in and out. It was very much appreciated. More

by ORVAL.GILMORE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

We're happy we could get you back on the road! Thank you for choosing Skyline Ford!

November 14, 2022

They took care of my concerns about my brake system and took care of it quickly More

by REESE57968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Skyline Ford responded

We are happy we could get your brakes serviced! Thank you for choosing Skyline Ford!

November 12, 2022

The staff at Skyline ford from service to reception Do an amazing job Thank you all More

by claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 12, 2022

Amazing service and efficient communication, will definitely return and recommend friends and family. Thank you. More

by STEPHANIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Korey, Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

We look forward to seeing you again! Thank you for choosing Skyline Ford!

November 11, 2022

They are all professional, knowledgeable, polite, clean and friendly. They take very good care of my little car 🚘. Thank you all!! More

by GRF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

We are happy to keep your little car running strong! Thank you for choosing Skyline Ford!

November 11, 2022

Service tried to charge me $1,100. 00 to fix 3 wires that a mouse chewed More

by LERNERAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Skyline Ford responded

That sounds odd. We would love to hear more from you on this. Please reach out to our Service manager Jim when you can. jima@skylineforddirect.com

Nov 23, 2022 -

LERNERAUD responded

Why what will he do?

November 10, 2022

Skyline service has always been top notch and treated me very well. They’re polite, personable, and always keep my updated. If I have questions or concerns they always address them well and in a timely mann More

by kyle.white58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford for your service needs! We'd love to hear more about your visits with our sales teams. Shoot an email to chad@skylineforddirect.com when you can.

November 10, 2022

They are always helpful & kind. I appreciate there customer service. I've never had a bad experience. More

by ETERNAL.SUN70@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 09, 2022

They took the wrong number down from a customer and won’t update their system. I get calls and texts. More

by POPEPLACE
Recommend Dealer
No
Employees Worked With
George Rangel
...
83
...