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Skyline Ford - Service Center

Salem, OR

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1,137 Reviews of Skyline Ford - Service Center

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December 13, 2022

I can always count on Skyline Ford to take care of me and my Ford Escape. They got me in for service quickly even though it was not an emergency and they topped off my fluids, put air in my tires, gave me a More

by Jennnetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil McColly
Dec 31, 2022 -

Skyline Ford responded

Thank you for this great review and for choosing Skyline Ford!

December 09, 2022

I had a repair on my escape and I got right in and checked in quickly! They were very professional and did the repair quickly! More

by marystarns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 07, 2022

Great service and follow-up, would come again if/when needed. This trip was just a recall service call. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 07, 2022

When set up the appointment nobody told me an hourly wage or anything else and you're complimentary inspection missed stuff on my car you know like an outbreak light pretty simple one to catch at $170 an hou More

by Selkregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rich Ramsey
Dec 31, 2022 -

Skyline Ford responded

Thank you for the feedback. Thank you for choosing Skyline Ford!

December 06, 2022

Always professional No hard sell for service I don't need Job gets done on time More

by RANDYL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 06, 2022

Repair team is awesome. they finished a recall much faster than anticipated. Have always taken my cars here for repairs More

by indydon12001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 31, 2022 -

Skyline Ford responded

You're pretty awesome too! Thank you for choosing Skyline Ford!

December 06, 2022

It is a Fast and reliable Dealer for a quality service even when you have a recall service More

by jerry_moran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Dec 31, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 04, 2022

Easy follow process, completed in a reasonable amount of time. Job completed right the first time More

by Jd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 01, 2022

Arturo and his team were very helpful, courteous, and informative. They kept me informed about when the part would get there. It took much longer than we first thought. I will continue to have my service More

by marilyn8848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Skyline Ford responded

We look forward to seeing you again Marilyn! Thank you for choosing Skyline Ford!

November 29, 2022

Will be taking my business to another dealer. Customer service was very subpar. It was like I was an inconvenience. This department lack communication More

by MCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Skyline Ford responded

We're sorry to hear you didn't have a 5-star experience. We'd love to do what we can to earn your business moving forward. We want to hear more about your visit. Give us a call and ask for Jim Agur or shoot an email to jima@skylineforddirect.com

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