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Skyline Ford - Service Center

Salem, OR

4.4
1,137 Reviews

1,137 Reviews of Skyline Ford - Service Center

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December 21, 2022

This was a recall. We showed up on time. Our car was ready earlier than expected. Very happy. More

by The Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Skyline Ford responded

We're thrilled we could get you patched up. Thank you for choosing Skyline Ford!

December 20, 2022

We called for a recall on our car and they found a convenient time to come to the dealership. I chose a time with the availability of using the courtesy van. We dropped off our car and the driver too More

by CHAS1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t remember the names
Dec 29, 2022 -

Skyline Ford responded

Sounds like a superb visit! Thank you for choosing Skyline Ford!

December 20, 2022

The appointment setter guy is super rad! Talked old trucks for awhile. Chatted about my 1969 F250 4x4. In my opinion if I can talk old Ford truck while getting my newer (2007) Ford fixed I k More

by patrickjmaes
Recommend Dealer
Yes
Employees Worked With
Guy who
Dec 29, 2022 -

Skyline Ford responded

Thank you for an amazing visit! Thank you for choosing Skyline Ford!

December 18, 2022

It's a great place to get your truck taken care of but, this last time I went the customer service was subpar. I felt like I was a burden especially with the eye rolling and the sigh from the main clerk. More

by Jesus
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Skyline Ford responded

Thank you for this feedback and for choosing Skyline Ford!

December 17, 2022

Simple recall issue that engaged great management of appointment, service, wait time and follow-up. More

by Bruce.w.kingwell
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Skyline Ford responded

We're glad we could get your recall done. Thank you for choosing Skyline Ford!

December 15, 2022

I love coming to Skyline. The atmosphere is so relaxing. Staff is excellent. Mechanics are really great. More

by BANDSWINSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Dec 31, 2022 -

Skyline Ford responded

We love you stopping by! Thank you for choosing Skyline Ford!

December 14, 2022

This is the second time I take my car for service and everyone is very polite and nice people More

by Yeni Maciel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
Dec 31, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 14, 2022

Scheduled appointment and received email and text reminders. Courtesy driver took me home and picked me up when my service work was complete. Great customer service. More

by RROSENAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 13, 2022

I went in to have an oil change, cabin filter replaced, and windshield wiper replaced. I got there 15 minutes before my appointment and my car was finished 15 minutes after my appointment time on a Saturda More

by HINES_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Skyline Ford responded

Thank you for stopping in and choosing Skyline Ford!

December 13, 2022

Excellent customer service. Mel was great in explaining everything. She sat down after to explain and see if I had questions. More

by Mirusc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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