1,259 Reviews of Skyline Ford - Service Center
Lack customer service Lack effort Lack follow through Leave you feeling they don’t care Leave you feeling they don’t care More
Always get great customer service from Gavin. He always makes sure everything is right and we are satisfied He always makes sure everything is right and we are satisfied More
Employees are skilled, friendly and reliable. They can be trusted for maintenance or repair work. They can be trusted for maintenance or repair work. More
Got my car back after 3 months (was told maybe a little over a month job). Went to pick it up Friday evening right before they closed, turned onto street to find my car wouldn’t go past 10 mph. Had to have over a month job). Went to pick it up Friday evening right before they closed, turned onto street to find my car wouldn’t go past 10 mph. Had to have it towed home. They have it back and can’t seem to tell me what’s wrong with it but insist they don’t believe it has anything to do with the work they had done on the car. My car was not having these issues prior to dropping it off. They also gave me my car back without the front license plate. Hoping it’s not another month before I get my car back. More
They make things very convenient for the customer and are very helpful, they also work very fast very helpful, they also work very fast More
It’s the best from the beginning of my entire existence and also I thought I’m going to wait a lot but I didn’t even finish my coffee I got from waiting room so overall it’s the best and thank you for the and also I thought I’m going to wait a lot but I didn’t even finish my coffee I got from waiting room so overall it’s the best and thank you for the team! More
Mel is the bestest of the best. She kept me updated while my service was being completed. She even had my vehicle picked up from my work and then delivered back to me when it was do She kept me updated while my service was being completed. She even had my vehicle picked up from my work and then delivered back to me when it was done! More
Very pleasent service advisor that gave me exact repairs and costs required. Problem noise fixed and happy customer and costs required. Problem noise fixed and happy customer More
Many years ago, as a young single woman, I purchased a new car from a very established dealership in another state. I had so many problems with them, with getting legitimate warranty work done, I was not new car from a very established dealership in another state. I had so many problems with them, with getting legitimate warranty work done, I was not expecting much the first time we purchased with Skyline. We bought a new F250 in late 2018, and just a few months ago a new F350. I have had nothing but EXCELLENT after-purchase service at Skyline from almost everyone (nothing is 100% 100% of the time) with whom I have interacted! I will always give them my business in the future. Way to go, Skyline! I proudly bear your name on my license plate frame. A special thanks to Don in Sales who has made purchasing 2 trucks with all my customization requests so easy, Jeff in Finance (who handled transferring our vehicle warranty to a private purchaser), Nicholas in parts who has gone out of his way to get me what I wanted, Jon in Service who absolutely knocked himself out to find and silence a noise in my 2019 which no one else could, Josh in the body shop who did a little extra for me while applying a trim piece, and so many more, some whose names I did not know and some whose names (forgive me) I cannot recall at the moment. More