Skyline Ford - Service Center

Gavin is the absolute worst service writer I have ever dealt with. His communication was awful every time I dealt with him. The inability to repair my car in a timely fashion was inexcusable. I will never dealt with. His communication was awful every time I dealt with him. The inability to repair my car in a timely fashion was inexcusable. I will never buy another Ford based on his terrible service and the fact that my car didn’t work correctly for a quarter of the warranty. I worked as a technician in the past and this service and treatment dealing with a malfunctioning vehicle is beyond unacceptable. The entire reason to purchase a new car is the “guarantee” that it will function correctly for a said amount of time or miles. You failed miserably. More

Fast and easy service! Great communication about our service as well. Thanks skyline ford you're great! Great communication about our service as well. Thanks skyline ford you're great! More

Rude. Didn't seem to want to help. Scheduled an oil change. Asked if they could connect my car to Wi-Fi so that the radio could do an update and was told t Didn't seem to want to help. Scheduled an oil change. Asked if they could connect my car to Wi-Fi so that the radio could do an update and was told they couldn't do anything like that to help me out. When I asked if I could schedule an appointment with the technician to have it updated I was told they didn't have time that day and he couldn't look for me. More

Service department is efficient and reliable. The service advisor seems to be knowledgeable and very friendly. The service advisor seems to be knowledgeable and very friendly. More

Great service department! Great at fixing my car problems and very courteous. Great waiting room too. Great at fixing my car problems and very courteous. Great waiting room too. More

Mel is great 👍. Explains everything in an understandable way. Hope I don't have to go back soon, but she is great to work with. Explains everything in an understandable way. Hope I don't have to go back soon, but she is great to work with. More

Good customer service and communication. Work completed as expected. Will be back, and happy to recommend. Thank you. Work completed as expected. Will be back, and happy to recommend. Thank you. More

Skyline Ford worked with me to secure purchase of a 2022 Mustang Mach e. They had to make some things happen prior to December 31, 2022 so I could secure a tax credit. Grateful for what they did for me. Geo Mustang Mach e. They had to make some things happen prior to December 31, 2022 so I could secure a tax credit. Grateful for what they did for me. George even followed me to my house an hour away to pick up a personal check! I love my Mach e! More

Great service, all the employees are always so helpful. Mel is a great service advisor. I’ll be back Mel is a great service advisor. I’ll be back More

The service writers are friendly and have addressed any concerns I’ve had during a service experience. concerns I’ve had during a service experience. More