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Skyline Ford - Service Center

Salem, OR

4.4
1,139 Reviews

1,139 Reviews of Skyline Ford - Service Center

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March 31, 2023

Just got an oil change and it was quick and easy. We were in and our in no time. More

by AALBRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No Idea
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

March 30, 2023

Great service. Price could have been better. Is there a reason the cars aren't washed when brought in for service? More

by Invincibleandtired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! Thank you as well for the valuable feedback regarding your visit. We'll get this worked on. We appreciate your business.

March 29, 2023

Gavin is a bonafide stud. His confidence, knowledge and sincerity are second to none. Pay him more More

by zachary_cranny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

March 29, 2023

Great customer service 👏 is really too bad is too expensive to maintenance your vehicle at any ford dealership otherwise I would definitely keep coming back every time More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're thrilled to hear that your experience at our dealership was a positive one and we appreciate your business.

March 27, 2023

Very good service. Finished my car earlier than expected. Really impressed with how well the car looks! Thank you Ford Team for a job well done ❣️ More

by Janell N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey, Sterling Wallace
Apr 14, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford for your service needs!

March 27, 2023

Friendly, professional and thorough. My appointment went like clockwork. Very pleased with my visit and outcome. More

by BENNYCWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford, and we look forward to continuing to provide you with outstanding service in the future.

March 22, 2023

Willy, Jordyn and Jenny were a pleasure to work with. The technicians do a great job as well. More

by Zane
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jenny, Willy, Jordyn
Mar 24, 2023 -

Skyline Ford responded

Thank you for the review. Thank you for choosing Skyline Ford!

March 22, 2023

Recall work was done quickly and I received word when it was completed. The only hard part was I didn’t have an idea for how long it was going to take. I live 20 minutes away and if I had known it was goi More

by TODDELLIS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
Mar 24, 2023 -

Skyline Ford responded

We're glad we could get your recall done and have you back on the road. Thank you for choosing Skyline Ford!

March 22, 2023

Brought my car in to get Ford sync update and now my entire media system is unusable. Dealership claims it is not their fault. Also refused refund of $169.00 service charge in which the update was not c More

by FocusMuted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Marr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Skyline Ford responded

We're sorry to hear about your negative experience with our Ford dealership. We'd like to investigate the issue further and find a solution to get your media system back up and running. Give us a call and ask for Jim Agur or shoot an email to jima@skylineforddirect.com

March 21, 2023

I had a very pleasant experience with Skyline Ford. Very professional and friendly. I will recommend them to anyone who needs service, body work, or a vehicle. Thanks Skyline. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 24, 2023 -

Skyline Ford responded

We appreciate every recommendation. Thank you for choosing Skyline Ford!

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