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Skyline Ford - Service Center

Salem, OR

4.3
1,259 Reviews

1,259 Reviews of Skyline Ford - Service Center

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January 24, 2025

Service was fantastic! Everyone was very helpful and kind. I will be coming back for all services! More

by NICELYDUNNWANGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
Jan 27, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 23, 2025

The service there really was top notch. I was not only well informed on all the goings on with my car while their but not going to lie, made me really start to question the alternative serv More

by MStrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We really appreciate you too!

January 23, 2025

Appreciate that the dealership hasn’t tried to sell me stuff I don’t need and everyone seems competent from the technician to the office personnel. More

by Hebard4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 23, 2025

They were faster than promised and cheaper than quoted. Problem was fixed right the first time, very happy with this shop. More

by ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 16, 2025

Service was horrible and I will never be back , Was the worse service ever and the person who was doing my truck decided he thought I used a sealant and would not look at my A/C - Did Not and tried to expl More

by rickad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Agur
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Extremely poor customer service, communication and follow through. Didn’t fix any of the issues More

by Sarabc6974
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mel Wangler
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

I sent my truck to you guys on Saturday. You got right on it and I got it back on that next Tuesday. Nice turn. More

by bobsterwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 15, 2025

Service dept people are great nice friendly. Job well done on my pickup. Love my truck More

by SWHIT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 14, 2025

Good customer service. They have replaced parts on my vehicle before and they have fixed the issues at hand. More

by earljgreen23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford! What can we do to earn all 5 stars on your next visit?

January 14, 2025

Ben, my Service Advisor was great to work with. All of my issues were addressed in a timely manner. However, one issue seems to remain. More

by cnash351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Skyline Ford responded

Thank you for choosing Skyline Ford! What issue is that? We'd love to work on it with you. Please reach out to your service advisor when you can so we can get that worked on with you.

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