Skyline Ford - Service Center

People have always been polite which I appreciate and service is good, except this last time. I came in for a Ford recall which it turned out was not needed. Two days after I got a call from Skyline and service is good, except this last time. I came in for a Ford recall which it turned out was not needed. Two days after I got a call from Skyline and a notice from Ford saying I need to come back because the Ford file could not be closed due to the lack of a picture. We live the other side of Silverton, every time we come in it takes 2 cars, this last trip was really annoying; but you did give me a free oil change More

Prompt service and everything always goes smooth with every transaction. We take both our vehicles to Skyline ford for service every transaction. We take both our vehicles to Skyline ford for service More

Had a very challenging situation but was handled in an excellent manner by Brian Fulton. excellent manner by Brian Fulton. More

Courtesy, timely, professional service is just a few words to describe this dealer. Although I do have a problem with a service manager calling to have me buy a brake job, sounded like it needed to be d words to describe this dealer. Although I do have a problem with a service manager calling to have me buy a brake job, sounded like it needed to be done NOW, got the technicians report and they were fine, probably will last another 20,000 miles from the pad thickness reported. On another pickup the technician forgot to change the tire pressures when rotating tires. The sensors went off halfway home, 30 miles had to stop by my local tire store and have them corrected More

Utterly frustrating. The service department drop off process and pick up is overly difficult and full of unnecessary steps resulting in an unpleasant experience. It gener The service department drop off process and pick up is overly difficult and full of unnecessary steps resulting in an unpleasant experience. It generally feels disorganized and disjointed. The time to get service appointments is generally more than 1 month and the primary reason given is that they are busy and understaffed. This has been an issue for several years now. More

Nice people and they have a nice waiting room. Service usually done right on time. Service usually done right on time. More

Great work, need to do better at passing info from customers to tech about customer supplied info. Example customer changed oil, filter and both fuel filters 600 miles ago. Tech recommends that both n customers to tech about customer supplied info. Example customer changed oil, filter and both fuel filters 600 miles ago. Tech recommends that both need to be changed on estimate. Other than communications issue service advisor did great passing on info to customer More

Great service and wonderful people who work there. The supply chain issue wax about the only issue which is not the fault of Skyline Ford. Keep up the great work and the courtesy! The supply chain issue wax about the only issue which is not the fault of Skyline Ford. Keep up the great work and the courtesy! More

Amazing service, but I have been incredibly annoyed with how frequently they ask me to write a review. how frequently they ask me to write a review. More

Excellent communication excellent work. Even more excellent service writer. It just doesn’t get any better Even more excellent service writer. It just doesn’t get any better More