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Skyline Ford - Service Center

Salem, OR

4.4
1,139 Reviews

1,139 Reviews of Skyline Ford - Service Center

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May 04, 2023

I took the truck in at 8am and was told repairs would be done next day by 5pm. Was pleased when they called at around 4pmt that is was already completed. More

by VIKINGFOREVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Skyline Ford responded

We do our best to stay ahead of schedule! Thank you for choosing Skyline Ford!

May 02, 2023

Courteous and good service! Much appreciate their assistance to keep my car in tip top running condition! More

by Adshinn27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Skyline Ford responded

Tip top shape is how we like every vehicle to leave our lot. Thank you for choosing Skyline Ford!

April 30, 2023

Very accommodating for scheduling service. Friendly efficient service staff. Comfortable waiting area with great coffee machine! More

by Mloulad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Skyline Ford responded

The coffee is top-notch! Thank you for choosing Skyline Ford!

April 28, 2023

Great service, fixed the problem and stayed in contact with me so I knew what was happening More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
May 19, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

April 27, 2023

Excellent customer service. Great communication. Friendly people. Loved the write up on vehicle showing all that was done. You are my go to service center! More

by NELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey, Sterling Wallace
May 19, 2023 -

Skyline Ford responded

You're one of our go-to customers! Thank you for choosing Skyline Ford!

April 27, 2023

Quick to get me scheduled, open dialog about the status of initial inspection. Fair pricing and to be able to complete the repair same day was beyond fantastic. Can't thank Rich and the service team enough More

by DMLJ0783@COMCAST.NET
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey, Rich Ramsey
May 19, 2023 -

Skyline Ford responded

We keep our pricing fair and our repairs fast! Thank you for choosing Skyline Ford!

April 26, 2023

I showed up with no appointment and was told oil change would take approximately 1 1/2 hours. I waited in the lobby for work to be completed. 1 hour later my truck was done. I take all my vehicles to Skyli More

by BEEZERDQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterling Wallace
May 19, 2023 -

Skyline Ford responded

We are glad your experience was a great one! Thank you for choosing Skyline Ford!

April 26, 2023

Service people were friendly- price was less than I was expecting- and the job was done right. More

by faegirl55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

April 26, 2023

My truck was finished on the estimated time I-Was given when I dropped it off. I have been completely satisfied over the years with the service I have been given by Skyline Ford More

by Yellowbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Ramsey
May 19, 2023 -

Skyline Ford responded

Here's to many more years to come. Thank you for choosing Skyline Ford!

April 25, 2023

Brought my car in for a recall fix and they removed my digital speedmeter to make room for the recall part! I need that feature and am still trying to get them to reinstall it! Very disappointed and unpro More

by Paulajolmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No sales
May 10, 2023 -

Skyline Ford responded

We sincerely apologize for the inconvenience caused during your visit and the removal of your digital speedometer. Our team is dedicated to resolving this matter promptly and ensuring that your desired feature is reinstalled. If there is anything else we can do to assist you, please do not hesitate to reach out.

May 11, 2023 -

Paulajolmt responded

If what you say is true then i will be contacting Skyline Ford asap to schedule an appointment to get it reinstalled. It was remived during a recall so they better not charge me. I bought that car specifically for all the features it has, top 3 being a digital speedometer. Thank you for your reply.

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