Skyline Ford - Service Center

Having a designated “go to” person (Arturo in this case) makes communicating so much easier and accurate. Great idea! makes communicating so much easier and accurate. Great idea! More

Thorough inspection, fixed everything, work completed 4 hours earlier than quoted. Price was reasonable. Crew did a great job and I didn't have to take time off work. hours earlier than quoted. Price was reasonable. Crew did a great job and I didn't have to take time off work. More

We have been very pleased with Skyline Ford for almost twenty years Not only is your service excellent but also you stand behind your work!!!On our last repair work we had a gasoline leak when we got home twenty years Not only is your service excellent but also you stand behind your work!!!On our last repair work we had a gasoline leak when we got home.Skyline had our car towed and corrected all the problems with no charge. You folks provide service with a smile!!! Thanks!!! More

I made an appointment to have my vehicle serviced for a check engine light related to a recall. Which I informed the dealership of including the code for the light and the recall reference. I dropped it of check engine light related to a recall. Which I informed the dealership of including the code for the light and the recall reference. I dropped it off in the morning and had had to have the shuttle take me to work since no courtacy vehicle was provided. I wasn't informed until I called in the afternoon that my vehicle would be ready until the next day as the tech hadn't even started on it. I had to call in some big favors and arrange a ride home from work and back to work the next day from south salem to silverton. It's frustrating to scheduel and appointment 2 weeks out and not even have the vehicle worked on until the next day with very poor communication on the dealerships end. I doubt I will take another vehicle back. It's just too much of a pain. More

Very good customer service and very friendly, but lack of communication and updates for me. communication and updates for me. More

I have always been happy with the people there. Thank you so very much everyone Thank you so very much everyone More

This was my 1st visit to this dealership. They were very friendly. Took my order listen to what I was describing. It was fixed good. My car hasn't shifted as good since I bought it. I gotta They were very friendly. Took my order listen to what I was describing. It was fixed good. My car hasn't shifted as good since I bought it. I gotta ride in the courtesy van to and from. The driver of the bus was really a friendly guy and all in all. I would recommend this dealership. More

They found and issue I never reported but knew about and wasn't aware was an issue. Shows how thorough they are. wasn't aware was an issue. Shows how thorough they are. More

They have a very good group of accommodating reps. They took care of my brake problems and returned it back when they said they would. It wasn't cheap but it was done right. They took care of my brake problems and returned it back when they said they would. It wasn't cheap but it was done right. More

Good work bit leaving the pickup all day for a dashboard plug in fix seemed excessive. plug in fix seemed excessive. More