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Skyline Ford - Service Center

Salem, OR

4.4
1,139 Reviews

1,139 Reviews of Skyline Ford - Service Center

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May 17, 2023

Been buying cars and trucks from this dealership for years. They always treat us very well along with the rest of my family. More

by Elkins45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Skyline Ford responded

Thank you for your review and Thank you for choosing Skyline Ford!

May 16, 2023

Ford Edge works great! !! Handles great & is a quiet vehicle. It is a very comfortable ride!! More

by //jsangster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Skyline Ford responded

We wish you many happy miles in your Edge! Thank you for choosing Skyline Ford!

May 16, 2023

Professional, friendly, and thanks to Mel I was in and out in a timely manner. More

by Ducksters3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

May 16, 2023

Gavin was professional and friendly. He seemed to understand the problem I was having with the trucks steering. He got back to me later in the day with a diagnosis of the problem and ho More

by orinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Skyline Ford responded

We're glad we could get your truck patched up and back on the road! Thank you for choosing Skyline Ford!

May 15, 2023

Friendly , but after not being able to fix my car due to a parts shortage. After ordering my own parts ,,,,, now I have to wait another three weeks to get my car in to have the rotors put on. Not happy I h More

by conniemorrill50
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Skyline Ford responded

We share your frustration with parts delays and shortages. Thank you for your patience and understanding. Thank you for choosing Skyline Ford.

May 14, 2023

I think that they take too long to get things done on your car. Man there was very rude it took care of me. I would not be back again. Have a great day More

by dpgay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Agur
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Skyline Ford responded

Thank you for your feedback and for leaving this review. We never want anyone's vehicle to have an extended stay with us but there are many factors when trying to get your vehicle back on the road. We hope to have the opportunity to earn your business back in the future. Please don't hesitate to reach out.

May 14, 2023

My car was in a fender bender in December, shortly after our ice storm. Consequently, it was several months before they could schedule my repair. Fortunately the car was drivable. It went in on the schedule More

by JOTAYLOR46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fulton
May 18, 2023 -

Skyline Ford responded

We are happy we could get your car looking like new and back on the road! Thank you for choosing Skyline Ford!

May 13, 2023

Skyline was able to accommodate me when other Ford dealers failed. These guys have come through many times and I will be back! More

by pmhemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Skyline Ford responded

We will always do everything we can to accommodate you! Thank you for choosing Skyline Ford!

May 12, 2023

Service tech was cordial & accommodating. The service took less time than expected. Nice customer service at a good location. More

by johnsondd@q.com
Recommend Dealer
Yes
May 19, 2023 -

Skyline Ford responded

We like to be fast! Thank you for choosing Skyline Ford!

May 12, 2023

GREAT SERVICE! GREAT HELP! Thank you guys For everything,Brett I feel safe on the Road More

by Brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ramsey
May 18, 2023 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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