Skyline Ford - Service Center

Vince does a great job with the service department, his attention to detail is awesome! attention to detail is awesome! More

I am very happy with Skyline Ford. The best and most professional service ever. I used to get my service done at another place South of Salem but had numerous problems there. No issues The best and most professional service ever. I used to get my service done at another place South of Salem but had numerous problems there. No issues with skyline, been there for several years now. Mel did my most recent service. I was so happy I went and bought cinnamon rolls for everyone in the shop. Wouldn’t have done that if I didn’t appreciate the work he did… More

The body shop didn’t complete the work requested. The reason I didn’t ask to finish is because they already had the car two days longer than scheduled. There was no communication between the parts de The reason I didn’t ask to finish is because they already had the car two days longer than scheduled. There was no communication between the parts department and the body shop. I had to bring the parts over from parts department to the shop. On an unrelated transaction with the parts department I called to order a part for my f250 they said it was in stock I asked if they would put in will call for next day, no problem. I drove over from Dallas to pick it up and the gal at the desk said that part will need to be ordered and it would be in the next day. Another trip back and forth. O boy 😳 More

My truck was returned with sensors broken and unplugged debris and a Matco 13 mm wrench left in the motor service manager was notified and I’m still waiting for him to call me back, customer service is poo debris and a Matco 13 mm wrench left in the motor service manager was notified and I’m still waiting for him to call me back, customer service is poor at best. Communication is poor at best! More