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Skyline Ford - Service Center

Salem, OR

4.3
1,210 Reviews

1,210 Reviews of Skyline Ford - Service Center

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December 15, 2024

The scheduling person was great. Quality experience from the front desk to being handed my keys back. Super easy to get in and get out. Lots of specialized services for my EV as wel More

by HendricksKris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're glad we could assist!

December 13, 2024

People are very helpful but gave truck back and problem was still there in the parking lot when I got in. Problem came right back within a week and when I called back I was told that they would order the n More

by brianlewis601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Give us a call or stop in and we'd love to make this right. We never want anyone feeling like their issues or concerns weren't properly resolved.

December 13, 2024

The dealership did a great job. In fact, one of the managers went above and beyond his duties to diagnose the problem, and facilitate a solution. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

We work hard to always go above and beyond. Thank you for choosing Skyline Ford!

December 13, 2024

Arturo always provides excellent customer service and we never have any problems and we always feel welcomed More

by L.GOULDSMITH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Craig cashier
Dec 18, 2024 -

Skyline Ford responded

You're always welcome here! Thank you for choosing Skyline Ford!

December 12, 2024

Always great service at Skyline. I have used other ford service departments. Skylines the best! More

by GUNNERH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 09, 2024

Excellent customer service. Very friendly and informative. Would definitely use them for all maintenance needs in the furyre More

by wallbro90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We hope to work with you again!

December 07, 2024

Service was fast and great quality. Service reps were knowledgeable and helpful. Would highly recommend their services. More

by Ken.gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

We appreciate any recommendation! Thank you for choosing Skyline Ford!

December 07, 2024

Service center has always been courteous, prompt , and taken care of the issues we’ve come in for. More

by Keldon515
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 07, 2024

Everyone that I dealt with had very good customer service. very easy to work From start to finish More

by charlotteregalado427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford! We're happy we could serve you!

December 04, 2024

Good Good Goood Good Good Good Good Good Good Good Good Good Good Good Good More

by Gavinasman100
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lawson
Dec 04, 2024 -

Gavinasman100 responded

It was good service

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