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Skyline Ford - Service Center

Salem, OR

4.4
1,134 Reviews

1,134 Reviews of Skyline Ford - Service Center

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October 31, 2024

I was greeted at the door by a friendly employee. All work was completed in a professional and timely manner. Check out was fast and friendly also. I highly recommend Sky line Ford. A+++ More

by radmangolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember who helped me
October 30, 2024

everyone friendly and courteous at the dealership and prices were very reasonable for what was done More

by roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hyatt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : not sure about the names
October 29, 2024

Mel as a service writer is always very pleasant to deal with. Having Courtney drop by to pick up and then deliver our car really makes service so easy for us! Really enjoy the pickup and delivery feature y More

by cam & Annmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

I am very grateful for Ben Wade, Service Manager, when I took my Escape in for rain leaking inside. Both windshield and sunroof were repaired. Thank you for your great customer service. More

by mjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade, Service Department
October 28, 2024

I love my new Truck. Have bought all my vehicles there and always has been great. More

by jsdonofrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Campa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Caccamise
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Skyline Ford’s service department is excellent! I can’t say enough good things about John Marr . Skyline is lucky to have him. More

by larrya43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan "Wally" Waldron
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Great Service always done fast and efficiently. I highly recommend bringing your car here. Thank you More

by JENNY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clevenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Philips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Service department is great. Wish that service and body shop communication was better. Loaner car area has gotten better but communication is always not issue. More

by WESSROWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Disappointed in their service department. Twice they failed to rotate tires. Once because of "swelled lug nuts. So what am I supposed to do if I have a flat tire....drive on the rim because m More

by steve75_us
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Korey Miller
October 24, 2024

I happy with the service Skyline Ford did on my truck. Thank you very much More

by David.a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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