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Skyline Ford - Service Center

Salem, OR

4.4
1,142 Reviews

1,142 Reviews of Skyline Ford - Service Center

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November 14, 2024

skyline service department staff are always friendly and help you with your needs way t o go guys keep up the great work More

by stacey scharff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 13, 2024

Accommodated our preferred time and honored our appointment by actually starting on car immediately! We were out in a jiffy More

by mattwahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure sorry
Nov 16, 2024 -

Skyline Ford responded

We glad we could get you patched up and serviced in a jiffy! Thank you for choosing Skyline Ford!

November 12, 2024

Mel Wangler was fantastic as a service writer and kept me in touch with everything during my lengthy process of finding a bad water leak that had been there since the truck was made! John, the service manage More

by Swissman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

Honestly, I have used the service department a few times, and I have been satisfied. However the last time I left my vehicle, they called me and said it would be a 6 hour fix, I didn't get my car back for 10 More

by Klemmconnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gavin Lawson
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

They were very attentive. I felt they did a very good job. Going over all the details after the job was finished More

by GERALDGOHEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Jones
Nov 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 09, 2024

The service department is AWESOME. Very busy, but in a pinch they will figure a way to get you taken care of. Ben was great to work with. We had a great chat with Jim- he has the right More

by t.freborg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Uaiyue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Skyline Ford responded

We will always find a way to get the job done. Thank you for choosing Skyline Ford!

November 09, 2024

It's clean and fast, you don't get to see anything else. But while I was there not one salesman came to see if I needed a new car More

by ANKENY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 16, 2024 -

Skyline Ford responded

We are more than happy to answer any questions you have about a new vehicle. Give us a call or stop on in when you're ready! Thank you for choosing Skyline Ford!

November 09, 2024

My most recent pickup repair appointment was completely in a very timely manner and the replacement part installed seems to have fully resolved the issue. More

by LGN1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 08, 2024

Your dealership treated me with kindness and professionalism. I was very satisfied with your service... thank you. More

by Frmgrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 08, 2024

Vince is amazing and the key to our relationship with the dealership. Thank you very much. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince
Nov 08, 2024 -

Skyline Ford responded

We are proud we could serve you! Thank you for choosing Skyline Ford!