Skyline Ford - Service Center

Extremely Helpful & Friendly Service Employees Yesterday I was greeted by friendly staff member in the Skyline Ford Service Center named Katrina.( I hope I spelled her name right. ) She helped me g Yesterday I was greeted by friendly staff member in the Skyline Ford Service Center named Katrina.( I hope I spelled her name right. ) She helped me get my car checked in, serviced and provided me with some fantastic options for tire replacement. This was my best experience at the Ford Skyline Service Center yet! #KatrinaRocks More

Fast friendly service Took my older minivan in to see Jason. What a rock star! He quickly diagnosed the issue and we were helped by Bob Olin in parts. He quickly located th Took my older minivan in to see Jason. What a rock star! He quickly diagnosed the issue and we were helped by Bob Olin in parts. He quickly located the part and I was on my way in minutes. Jason and Bob were super friendly and professional and displayed outstanding customer service! Couldn't be happier! More

Couldn't have expected more New to the area and first time for service at Skyline. Easy to get appointment and Anthony was on it; checked in and my truck taken care of in about New to the area and first time for service at Skyline. Easy to get appointment and Anthony was on it; checked in and my truck taken care of in about 1 hour, Thanks Anthony. I'll be back More

Fast service without appointment I brought my car in for "the works" service about 9 am and Jason, my service advisor, had the car done and out within an hour. I didn't have an appoin I brought my car in for "the works" service about 9 am and Jason, my service advisor, had the car done and out within an hour. I didn't have an appointment and there were already three other cars waiting for oil changes. More

Jason Flanagan helped me for at least 1/2 an hour trying to figure out how to pair my phone to my car...finally got it!!! He was so helpful!!! helped me for at least 1/2 an hour trying to figure out how to pair my phone to my car...finally got it!!! He was so helpful!!! More

Lincoln LS - Heater problem and fans. Katrina was very positive and very helpful. Good service and good communication. I appreciate her kindness and helpfulness. I also appreciate the l Katrina was very positive and very helpful. Good service and good communication. I appreciate her kindness and helpfulness. I also appreciate the loaner car and the quality of the service at Skyline Ford. Bill Distad More

Terrific service Had my new Ford Escape serviced the other day. Service was great from the drop off to the pickup. And Katrina arranged for my cell phone sync up as we Had my new Ford Escape serviced the other day. Service was great from the drop off to the pickup. And Katrina arranged for my cell phone sync up as well. Glad I bought here. More

Service Jennifer Bernard provided excelkent customer service! She should be commended and financially rewarded! You are fortunate to have her on your staff!. Jennifer Bernard provided excelkent customer service! She should be commended and financially rewarded! You are fortunate to have her on your staff!. Everyone at Skyline Ford has been very helpful. We appreciate them. More

OUTSTANDING CUSTOMER SERVICE! Skyline Ford is excellent! I recently went to have a scheduled oil change and 3 days later to buy new tires for my 2012 Ford Fusion. Both times I re Skyline Ford is excellent! I recently went to have a scheduled oil change and 3 days later to buy new tires for my 2012 Ford Fusion. Both times I received outstanding service. Anthony Brown went out of his way to correct my billing for the oil change which ended up being covered by my extended warranty, and making sure I got a reduced price on my 4 new tires. He kept me informed about what was being done on my car as I was in the waiting area and told me how much longer the work was expected to take. His pleasant and knowledgeable attitude is appreciated and reflects the excellence of the employees at Skyline Ford. Also, the receptionist informed me about their rewards program and I was able to start using it immediately, to lower my tire costs even more and earn a $15.00 credit for future service needs. This business represents what is best about Salem...a place that cares about people and does honest work at affordable prices. By the way, they make the BEST cup of coffee...all different flavors, and even a yummy hot chocolate! I'll never go anywhere else and I've lived in Salem all my life. More

fantastic service from Vince in service department Vince along with the rest of the service team did an excellent job getting me in and out quickly and they were very friendly. Will definitely be back Vince along with the rest of the service team did an excellent job getting me in and out quickly and they were very friendly. Will definitely be back More