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Skyline Ford - Service Center

Salem, OR

4.3
1,259 Reviews

1,259 Reviews of Skyline Ford - Service Center

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August 15, 2018

Excellent Service Department I highly recommend the Service Department at Skyline. Great service from Vince Gregson, Tracy Gragg, and Jimmy Twiss! Happy tp take my vehicle here ev More

by kauvinen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince, Gregson, Tracy Gragg, Jimmy Twiss
August 01, 2018

As Always - smooth sailing all around Took my car in for regular oil change - had the works and even got the battery changed in my fob. JP was caring and quick - and my car was ready qu More

by HappyCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP
July 11, 2018

No pressure sales We took our 2005 F350 in for repairs. While there, we test drove a used 2012 F350. The next day we went back and test drove a new 2017 F350. Franci More

by Eric R
Recommend Dealer
Yes
Employees Worked With
Francisco Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2018

Super Service Big thank you to Vince, Jenny and JP, I appreciate the great customer service and work you did on my car. You're all just great!!! More

by Babylulu66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny, Vince and JP
June 22, 2018

Body shop took care of all Had a leak, thought it was just a hose. Talking to bodyshop and they looked and had me leave it. They sent it through service. Called and told me it w More

by Cliff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen, Terry.
June 13, 2018

The dealership that goes out of their way for the customer! I had purchased a new vehicle from Skyline Ford in November. It had a cosmetic blemish that was not evident until about 5 months later. Ford denied th More

by Jeanne Hess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Frederickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon - the service manager. (I'm sure there are other people behind the scene that made this happen as well!)
May 18, 2018

Service with a smile From service department to follow-up call everyone was very professional and caring. Great experience. I would definitely return for any issues with More

by Debra423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names except Willie and Sharon
May 04, 2018

Superior customer service Once again my heartfelt thanks to 3 of your staff who go above and beyond to create the perfect customer experience. Thank you Vince, Armando and Jenn More

by Babylulu66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince, Armando and Jenny
May 03, 2018

The Best customers service Awesome place to take your Car ! Vince Gregson in the service Department was absolutely amazing!! I haven’t seen customer service like that in a long More

by Taco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone I came in contact with was great !!
April 27, 2018

Service means service I was greeted by a smiling face technician who said he would take good care of my vehicle. He directed me to the waiting room and drove off with my More

by Wujciks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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