1,259 Reviews of Skyline Ford - Service Center
Excellent Service Department I highly recommend the Service Department at Skyline. Great service from Vince Gregson, Tracy Gragg, and Jimmy Twiss! Happy tp take my vehicle here ev I highly recommend the Service Department at Skyline. Great service from Vince Gregson, Tracy Gragg, and Jimmy Twiss! Happy tp take my vehicle here every time. More
As Always - smooth sailing all around Took my car in for regular oil change - had the works and even got the battery changed in my fob. JP was caring and quick - and my car was ready qu Took my car in for regular oil change - had the works and even got the battery changed in my fob. JP was caring and quick - and my car was ready quick and easy. More
No pressure sales We took our 2005 F350 in for repairs. While there, we test drove a used 2012 F350. The next day we went back and test drove a new 2017 F350. Franci We took our 2005 F350 in for repairs. While there, we test drove a used 2012 F350. The next day we went back and test drove a new 2017 F350. Francisco was patient with us as we asked to take both vehicles out to the freeway (as much of my driving is on the freeway). He did not rush us, or try to turn us to another salesman; he just answered our questions and gave us information on the vehicles. After the second test drive, we bought the new F350. We couldn't be happier with it and would absolutely recommend Francisco "Franny" for anyone looking for a new Ford, or something on their used lot. He can even sell you a new Acura or Mercedes, from their lots across the street. More
Super Service Big thank you to Vince, Jenny and JP, I appreciate the great customer service and work you did on my car. You're all just great!!! Big thank you to Vince, Jenny and JP, I appreciate the great customer service and work you did on my car. You're all just great!!! More
Body shop took care of all Had a leak, thought it was just a hose. Talking to bodyshop and they looked and had me leave it. They sent it through service. Called and told me it w Had a leak, thought it was just a hose. Talking to bodyshop and they looked and had me leave it. They sent it through service. Called and told me it was a water pump which is unfortunately common. They did everything, found it was under the diesel warranty, sent it through service, all was done and even washed before I picked it up. Thank you! More
The dealership that goes out of their way for the customer! I had purchased a new vehicle from Skyline Ford in November. It had a cosmetic blemish that was not evident until about 5 months later. Ford denied th I had purchased a new vehicle from Skyline Ford in November. It had a cosmetic blemish that was not evident until about 5 months later. Ford denied the warranty claim, but Skyline ended up taking care of the problem at their own expense. They truly wanted a happy customer. All the service has been exceptional. More
Service with a smile From service department to follow-up call everyone was very professional and caring. Great experience. I would definitely return for any issues with From service department to follow-up call everyone was very professional and caring. Great experience. I would definitely return for any issues with my car! Would recommend to everyone!!!! More
Superior customer service Once again my heartfelt thanks to 3 of your staff who go above and beyond to create the perfect customer experience. Thank you Vince, Armando and Jenn Once again my heartfelt thanks to 3 of your staff who go above and beyond to create the perfect customer experience. Thank you Vince, Armando and Jenny you are all the greatest at what each of you do, you make an unpleasant situation with my ole' PT Cruiser into a good experience!!! More
The Best customers service Awesome place to take your Car ! Vince Gregson in the service Department was absolutely amazing!! I haven’t seen customer service like that in a long Awesome place to take your Car ! Vince Gregson in the service Department was absolutely amazing!! I haven’t seen customer service like that in a long time ! Very friendly was just a pleasure to work with ! I wil Definitely be going back ! More
Service means service I was greeted by a smiling face technician who said he would take good care of my vehicle. He directed me to the waiting room and drove off with my I was greeted by a smiling face technician who said he would take good care of my vehicle. He directed me to the waiting room and drove off with my car. About an hour later he met me in the waiting room and went over item by item as to what he did in servicing my car. I was treated in a very respectful manor, the service department is top rate, same as all the other areas of Skyline Ford. I would not hesitate to recommend people to go to skyline Ford when looking for their next vehicle. Scottie Wujcik More