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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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July 21, 2022

Techs were willing to check for a tire leak after the oil change but ultimately did not find it and said to come back if it continues. I did take it to Les Schwabs right after and the leak was located and re More

by CHAN23438
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Skyline Ford responded

We're happy you are patched up and back on the road. Thank you for choosing Skyline Ford!

July 19, 2022

Great service, and friendly people! Staff is happy to help and the technicians are very good at their job! More

by jdmarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Skyline Ford responded

We are always happy to help! Thank you for choosing Skyline Ford!

July 18, 2022

Mel greeted me right away! Got recall done as well!very good to work with More

by tarahowie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MEL was fantastic!
Jul 19, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 15, 2022

Timely service, professional staff and excellent customer service. The cost was very reasonable. Over everything was great! More

by JMBRKS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 15, 2022

Very good and reliable service, employees were friendly and helpful, no issues with my time here More

by Dugan Barrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Skyline Ford responded

Thank you Dugan! Reliable and friendly are what we aim for!

July 15, 2022

Frustrated that I made two separate appointments to get some engine work done and they never got around to it. More

by Stone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Jul 18, 2022 -

Skyline Ford responded

Thank you for sharing your experience. We're sorry to hear you left it feeling frustrated. We'd like to work with you on this and get you back on the road. Give us a call and ask for Jim Agur or shoot an email to jima@skylineforddirect.com when you can.

July 13, 2022

Good diagnosis, vehicle was checked and clean bill of health. No complaints of the work More

by AJL12670977
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Skyline Ford responded

Healthy vehicles are what we're after! Thank you for choosing Skyline Ford!

July 13, 2022

Very good service, friendly and got my vehicle back early.facilitated my body shop fitting as well. Thanks to Jim the service manager for sorting it out. More

by zarugger75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 13, 2022 -

Skyline Ford responded

We're happy we could get you back on the road! Thank you for choosing Skyline Ford!

July 13, 2022

It’s easy to make a online appointment for maintenance. Front desk helps me use my points to pay for services. More

by Hopkinsbe29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford and for this great review!

Jan 16, 2023 -

Hopkinsbe29 responded

Melissa was so helpful, let me know that it was my key fob battery not the car battery that needed to be replaced. I went in early for my appointment because I was close and the weather was supposed to turn icy. They got me in and out prior to the ice storm.

July 13, 2022

Fast and easy. The service ended up costing less than I had originally thought it would have. More

by william.seiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Skyline Ford responded

Our goal is to keep prices as low as possible. Thank you for the great review William!

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