Skyline Ford - Service Center

My service advisor is the best she walked me through the whole process I would recommend Skyline Ford to all my friends whole process I would recommend Skyline Ford to all my friends More

Best service writer! She took the time to get the answers and explain them to me. Truly appreciative! She took the time to get the answers and explain them to me. Truly appreciative! More

Had a very good buying experience at Skyline Ford. They were very responsive to our needs and questions. They kept us informed throughout the process. They were very responsive to our needs and questions. They kept us informed throughout the process. More

I’ve had great service so far. They try to work with scheduling the best they can I know you guys are busy. They try to work with scheduling the best they can I know you guys are busy. More

Mel was great, she was personable and really stood out. She made my visit enjoyable 😉 She made my visit enjoyable 😉 More

Service department is great Ford motor Company terrible . They are not able to supply parts for recall repairs they are inconveniencing thousands of people and there’s no recourse. terrible . They are not able to supply parts for recall repairs they are inconveniencing thousands of people and there’s no recourse. More

They have been very good and helpful for us They are very honest about what they do honest about what they do More

Everything when good as far as getting my pickup fixed. When there was some confusion though on if we should have to pay the diagnosis fee arturo had zero customer service. When we explained that the servi When there was some confusion though on if we should have to pay the diagnosis fee arturo had zero customer service. When we explained that the service person from the dealership we bought our ford from had told us not to rush to bring the pickup in for just the tailgate issue arturos exact words to my husband were “I’m not saying you’re lying but you can’t prove that” which was a nice way of saying he was lying. I do not expect every dealership to all work the same but there was zero compromise or even sympathy that we had gotten not so good advice. I definitely will never return to this dealership. More

I really liked my initial experience with Ryan at Skyline Ford Service Center. However, my experience on 7-16-22 was bad enough that I will never step foot in there again! To say Jim, the service manager was Ford Service Center. However, my experience on 7-16-22 was bad enough that I will never step foot in there again! To say Jim, the service manager was clearly in the wrong job is an understatement. After a day of conversing with him about a problem I was having, BECAUSE OF THEM none-the-less, he was absolutely 100% Gaslighting me. The definition of gaslighting is; A form of psychological manipulation in which the abuser attempts to sow self-doubt & confusion in their victim's mind. Gaslighters are seeking to gain power & control over the other person by distorting reality and forcing them to question their own judgement and intuition. And that is exactly what he did to me. He was defensive, disrespectful, and deflected any blame on their part even though it was all their fault. More

Easy to schedule. Friendly staff. Good service explanation. Convenient location. Over all a good customer experience. Friendly staff. Good service explanation. Convenient location. Over all a good customer experience. More