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1,134 Reviews of Skyline Ford - Service Center
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March 31, 2017
Great service; thank you Frank @ service dept. We just came to town recently from out of state and wanted to establish ourselves and our Ford Explorer with a new dealership/service department. Our We just came to town recently from out of state and wanted to establish ourselves and our Ford Explorer with a new dealership/service department. Our first experience was very good. Pleasant clean environment, good people like Frank Trentacosti that we dealt with, were, knowledgeable, friendly and and answered all of our questions. Service to car very satisfactory. I don't want to leave any one out in the service department including the cashier....a big thank you to the entire service team. More
by Becky Elston
Employees Worked With
Frank Trentacosti
March 28, 2017
Wonderful customer service Jason was wonderful. I live out of town and was wanting a pre-purchase check for a truck. He fit me in same day and answered all my questions. He to Jason was wonderful. I live out of town and was wanting a pre-purchase check for a truck. He fit me in same day and answered all my questions. He took time with me to show me the details of the truck and explained some of the things to look for and keep up on with diesels. Wish I lived closer so I could use them again More
by Tessie
Employees Worked With
Jason Flanagan
March 16, 2017
good service dept great people working there I found the service dept people to b e real helpful and friendly on to of that Frank was very thorough and took the time to explain every thing and th I found the service dept people to b e real helpful and friendly on to of that Frank was very thorough and took the time to explain every thing and then go over it again to make sure the work being done was the work I wanted them to take care. Frank was really thorough friendly also. Thanks John P.S. don't see him on the list More
by creightonjohn17
Employees Worked With
Frank
March 11, 2017
Excellent service Katrina was great to work with, she had all the paperwork ready to go. Service was complete and as quoted and on my way in no time. Katrina was great to work with, she had all the paperwork ready to go. Service was complete and as quoted and on my way in no time. More
by KH
Employees Worked With
Katrina Clemens
March 03, 2017
After sales care sucks Great sales experience with the Keizer location nothing but problems afterwards. Thought we found our go to dealership for years to come but I guess Great sales experience with the Keizer location nothing but problems afterwards. Thought we found our go to dealership for years to come but I guess not.... highly disappointed More
by Bryon5696
Employees Worked With
Service counter male
February 19, 2017
The staff was beyond helpful. Katrina went out of her way. I have a 1973 Ford Maverick that is in the process of being restored. I had an electrical problem and came to the dealership unannounced and was gree I have a 1973 Ford Maverick that is in the process of being restored. I had an electrical problem and came to the dealership unannounced and was greeted by Katrina who did all she could to help fix the problem...replacing fuses and getting advice from mechanics as to what may help. As it turned out the problem was a little more involved so more work was required. The car has some rust issues so cannot be out in any moisture and Katrina made sure Olive (the cars name) was inside whenever it rained. Something I consider to be above and beyond. When the car was done being serviced the courtesy driver John came to get me at my home and was able to take a few extra minutes to drop of a vehicle s I could garage Olive at my house. He was friendly and courteous and again went the extra mile to make my experience great! Also I am very satisfied with the repairs and would like to thank the technician as well, although I do not know his name. More
by Olive
Employees Worked With
Katrina service rider, technician that was very friendy and knowledgeable about classic vehicles I met when I arrived the first time.
February 17, 2017
In for repair...Out with new vehicle I brought my 2001 Escape in for a recall and repair and ended up buying a new Escape. Everyone was very helpful. Jeff White was a great help with sh I brought my 2001 Escape in for a recall and repair and ended up buying a new Escape. Everyone was very helpful. Jeff White was a great help with showing me some good options. Working with Jeff was a pleasure and I felt I got a really good deal. I would recommend Jeff to anyone looking for a new car. More
by Judy C
Employees Worked With
February 01, 2017
Jennifer & Jeremy are awesome I have been coming to Quicklane for years and am always greeted with respect and courtesy. It amazes me when I get a call from Jenny a few days later I have been coming to Quicklane for years and am always greeted with respect and courtesy. It amazes me when I get a call from Jenny a few days later just to make sure everything went well. Customer service is A#1! More
by Amadala54
Employees Worked With
Jenny, Jennifer, and Jeremy
January 27, 2017
Ford service center. I've been a Ford customer for over ten years. Everytime I've had to reach Ford for issues it's been resolved above my expectations and done quickly. J I've been a Ford customer for over ten years. Everytime I've had to reach Ford for issues it's been resolved above my expectations and done quickly. Jason Flanagan has personally handled any issues I have encountered and been great doing so. More
by Tg17
Employees Worked With
Jason Flanagan
January 25, 2017
Thanks Katrina Clemens ! Talked to Katrina about my mustang GT airbag recall. she did not waste any of my time ,scheduled the repair and get the problem fix in a short period Talked to Katrina about my mustang GT airbag recall. she did not waste any of my time ,scheduled the repair and get the problem fix in a short period of time. I wish all the service advisor was like her. Thank you once again for taking care of business !!!! More
by hywaydudepave1
Employees Worked With
Katrina Clemens
