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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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August 05, 2022

Very friendly service and I appreciate them going the extra mile to help me solve the problem with my Mustang. More

by Wendell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

We will always go that extra mile! Thank you for choosing Skyline Ford!

August 05, 2022

Mel always does a fantastic job. She explains everything clearly and is very thorough. I really appreciate her attention to detail with my vehicle. More

by DIANE
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

She does do a fantastic job! Thank you for choosing Skyline Ford!

August 04, 2022

I had good Service. Quick and easy paperwork all staff are nice. I would buy from them again. More

by JFEARS71
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzales
Aug 05, 2022 -

Skyline Ford responded

We hope to see you again! Thank you for choosing Skyline Ford!

August 03, 2022

The quality of work is always great, although sometimes it takes longer than expected to have my vehicle completed. More

by debcozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

We try to get it done and rolling as quickly as possible. Thank you for choosing Skyline Ford!

Aug 06, 2022 -

debcozzie responded

Even though it takes a little while, It’s always worth the wait. And I always feel like I’m at a shop that’s safe and has my best interest at heart!

August 03, 2022

Appreciate the flexibility of dropping the truck off before open hours and picking it up after hours. It made being able to get the work completed a lot easier. Mel was great to work with, polite and ki More

by davidchampion242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brake technician (not sure of his name)
Aug 06, 2022 -

Skyline Ford responded

Thank you for using our drop off option! Thank you for choosing Skyline Ford!

August 03, 2022

They were able to get the parts quickly and repaired with a day. Nice interaction. More

by volleygurl_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 02, 2022

The Service Team from the Service Advisors to Technicians we’re all so professional and polite while dealing with customers. Keep up the great job. Thanks for what you do. More

by Perrystic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 02, 2022

Good customer service. Got it fixed the same day and called right away for me to come get it. More

by harrisonsarah73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 02, 2022

Friendly staff, long wait times to schedule (3+ weeks). Improved pick up, no work review More

by parrjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

Thank you for the feedback. Thank you for choosing Skyline Ford!

August 02, 2022

Always super nice and professional! We love the service we get from everyone there! They are always so nice to my daughter which helps make my experience there so much better! More

by Tawnee McAfee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Skyline Ford responded

Everyone gets that 110% courtesy when they walk in. Thank you for choosing Skyline Ford!

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