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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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August 13, 2022

This dealer ship is awesome and my service advisor was very helpful, great work everybody, More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 13, 2022

Normally kind, helpful and friendly. I find them to be the most honest in service I’ve found. More

by jodyalaniz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

Honesty is paramount for us! Thank you for choosing Skyline Ford!

August 12, 2022

Art was very helpful in getting the work scheduled and answering my questions. The work corrected the issue completely and was done ahead of time. More

by Idonottrustyou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

We like to stay ahead of schedule. Thank you for choosing Skyline Ford!

August 11, 2022

Everyone was helpful and courteous. Completed service in a timely manner. Will definitely come back. More

by BONSAI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

We look forward to seeing you! Thank you for choosing Skyline Ford!

August 10, 2022

Staff are always friendly and courteous. I have been happy with the work done on my truck, and I plan on having Skyline do any future work. More

by Cosmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier is very nice!
Sep 08, 2022 -

Skyline Ford responded

We look forward to working with you in the future. Thank you for choosing Skyline Ford!

August 10, 2022

Very polite! Great service and advice for the future of our vehicle. Called when service was completed and just a all around great experience with your dealershi More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

Thank you for the kind words and thank you for choosing Skyline Ford!

August 09, 2022

Always takes care of the problem we have. Ask Mel or it’s hard to take care of my issues More

by frank@willamettemeadows.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 08, 2022

Brought my car with check engine light on and after the service still had the check engine light on i ask them if they are going fix it they told me that i have to schedule another appointment and pay anot More

by pollo_felice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Skyline Ford responded

Thank you for sharing about your visit. We don't want anyone to feel like they weren't given a 5-star experience. Send an email to jim@skylineforddirect.com when you can so we can work on this with you.

August 07, 2022

We had been waiting for months for a TCM module to arrive. After 8+ months our warranty part arrived and Ford called to schedule our appt. We dropped our car off and shortly after, we get a call to b More

by MELISSA_CLEARY
Recommend Dealer
No
Employees Worked With
Gavin Lawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Skyline Ford responded

Thank you for sharing about your experience. We don't want anyone to feel like they weren't given a 5-star experience. Send an email to jim@skylineforddirect.com when you can so we can work on this with you.

August 06, 2022

It’s hard to rate any business, because the American work force is a complete loss . There is no concern with doing there job only getting thru the day , even if lying is a condition of them staying employed More

by Vic
Recommend Dealer
No
Employees Worked With
Gavin Lawson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Skyline Ford responded

Thank you for sharing about your visit. We want to do what we can to make your next visit a 5-star experience. Send an email to jim@skylineforddirect.com when you can so we can work on this with you.

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