1,135 Reviews of Skyline Ford - Service Center
Helpful, proffesional , friendly service from Jason Flanagan I came into Skyline Ford on a busy Saturday needing to analyze a problem with my Ford F-350. Jason came into the desk area with a happy greeting and g I came into Skyline Ford on a busy Saturday needing to analyze a problem with my Ford F-350. Jason came into the desk area with a happy greeting and got me in and outquickly solving my problem without delaying any other customers .Jason was very competent, fixed my issue got me on the road. I would like to thank Jason for the great job and taking the time for me. More
Great Service from KEizer Quick Lane Last week I brought my F350 in for a service repair under an extended warranty. Jennifer and her associate service advisor had to go to bat for me wi Last week I brought my F350 in for a service repair under an extended warranty. Jennifer and her associate service advisor had to go to bat for me with the insurance co providing hte extended warranty; Without their help I never would have received the reimbursement for the needed repairs. Many thanks . More
Excellent experience Excellent service. Treated like family. Especially pleased with Jennifer and JT. Refused to go to ford for years because of bad experience. Now I'm ba Excellent service. Treated like family. Especially pleased with Jennifer and JT. Refused to go to ford for years because of bad experience. Now I'm back forever More
Keizer staff really scores Fanstastic help from all members of the Keizer service staff (counter & courtesy driver). And a big hats off to a Fred & Steve in parts who always are Fanstastic help from all members of the Keizer service staff (counter & courtesy driver). And a big hats off to a Fred & Steve in parts who always are helpful, professional, but most importantly FRIENDLY!!! Teach the South store the customer service you provide More
Great Service I brought my new Ford Edge in for the first oil change. Vince at Skyline provided excellent service. I was impressed with the speed with which they co I brought my new Ford Edge in for the first oil change. Vince at Skyline provided excellent service. I was impressed with the speed with which they completed the job. Vince even asked me if I drive short distances daily and suggested that I take a drive from time to time for the sake of my battery. I appreciate his attention to detail. Great job Vince! More
Katrina holding down the fort With fellow employees gone, Katrina held down the fort and provided excellent customer service. She remains calm, cool and collected with everyone wal With fellow employees gone, Katrina held down the fort and provided excellent customer service. She remains calm, cool and collected with everyone walking through the glass doors. It's like Jennifer at Keizer, with all men as service techs...don't mess with the woman who has everything under control. More
Routine maintenance of Ford Freestyle We have been using the Skyline Ford service department for several years. We have had some not-so-wonderful experiences but have continued to trust t We have been using the Skyline Ford service department for several years. We have had some not-so-wonderful experiences but have continued to trust them to keep both of our cars in top working condition. I am so glad that we did! Our last service with service adviser Jason was the best service we have ever had at Skyline Ford. His willingness to keep us promptly informed with what was happening with our car was very appreciated. I never felt pressed to purchase anything or have something done that was not needed. I am so glad that we have stuck with the service department at Skyline Ford and I look forward to taking either of our cars in and have Jason take care of us again. Well done! More
Awesome Dealeeship Great people and great service. Vince is awesome and Aaron did a great job washing my truck. I will always use skyline ford for both sales and servi Great people and great service. Vince is awesome and Aaron did a great job washing my truck. I will always use skyline ford for both sales and service. More
Great Service Department I drove into the Skyline Ford dealership in Salem, Oregon on a Monday morning at 7:15 a.m. hoping to get an oil change scheduled. They were being slam I drove into the Skyline Ford dealership in Salem, Oregon on a Monday morning at 7:15 a.m. hoping to get an oil change scheduled. They were being slammed with other cars in need of repair this morning but thanks to Jason Flanagan I received his usual great customer service and I was in and out within the hour. I can only imagine what it takes to do his job as well as he does, a lot of patience with his customers, a good memory for details, and a complete follow through with each vehicle coming in for service. I would bet this is only the tip of the iceberg for what his job entails each and every day. Thank you Jason for being a part of the Skyline Ford team, you are greatly appreciated. Sharon Kadell More
Great Service at Skyline Ford (Vince was my service rep) Thank you Vince for expediting the fix on my expedition. Service dept also let me use a car for a few days. Thank you Skyline! Thank you Vince for expediting the fix on my expedition. Service dept also let me use a car for a few days. Thank you Skyline! More