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Skyline Ford - Service Center

Salem, OR

4.4
1,135 Reviews

1,135 Reviews of Skyline Ford - Service Center

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November 19, 2017

Helpful, proffesional , friendly service from Jason Flanagan I came into Skyline Ford on a busy Saturday needing to analyze a problem with my Ford F-350. Jason came into the desk area with a happy greeting and g More

by JoeT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Flanagan
Nov 30, 2017 -

Skyline Ford responded

Thank you Joe, we are grateful for customers like you!

November 16, 2017

Great Service from KEizer Quick Lane Last week I brought my F350 in for a service repair under an extended warranty. Jennifer and her associate service advisor had to go to bat for me wi More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer, Quick Lane Keizer
Nov 30, 2017 -

Skyline Ford responded

Thank you for the outstanding review of Jennifer and Skyline Ford!

November 09, 2017

Excellent experience Excellent service. Treated like family. Especially pleased with Jennifer and JT. Refused to go to ford for years because of bad experience. Now I'm ba More

by Sandra Montalvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer and JT
Nov 13, 2017 -

Skyline Ford responded

Sandra, we truly believe you are part of our family :-)

November 01, 2017

Keizer staff really scores Fanstastic help from all members of the Keizer service staff (counter & courtesy driver). And a big hats off to a Fred & Steve in parts who always are More

by Escape to escape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
You should list your Keizer store service staff by name
November 01, 2017

Great Service I brought my new Ford Edge in for the first oil change. Vince at Skyline provided excellent service. I was impressed with the speed with which they co More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince
Nov 13, 2017 -

Skyline Ford responded

Thank you for letting us know that Vince is keeping with the Donofrio difference!

September 06, 2017

Katrina holding down the fort With fellow employees gone, Katrina held down the fort and provided excellent customer service. She remains calm, cool and collected with everyone wal More

by gm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katrina
Sep 09, 2017 -

Skyline Ford responded

Thanks for the review, we like our service writers too!

August 18, 2017

Routine maintenance of Ford Freestyle We have been using the Skyline Ford service department for several years. We have had some not-so-wonderful experiences but have continued to trust t More

by Gretchen Wunderlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 22, 2017 -

Skyline Ford responded

Thank you Gretchen, we are happy when you are happy. Jason is kinda awesome isn't he?

August 08, 2017

Awesome Dealeeship Great people and great service. Vince is awesome and Aaron did a great job washing my truck. I will always use skyline ford for both sales and servi More

by SMOOSHIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince, Aaron
Aug 08, 2017 -

Skyline Ford responded

Thank you for letting us know that Vince and Aaron are living up to our reputation as the best Ford Dealer in Oregon!

August 07, 2017

Great Service Department I drove into the Skyline Ford dealership in Salem, Oregon on a Monday morning at 7:15 a.m. hoping to get an oil change scheduled. They were being slam More

by sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Flanagan
Aug 08, 2017 -

Skyline Ford responded

Sharon, Thank you for the outstanding review of Jason and Skyline Ford. We are always happy to see it when a great customer like yourself takes the time to write about your experience.

July 21, 2017

Great Service at Skyline Ford (Vince was my service rep) Thank you Vince for expediting the fix on my expedition. Service dept also let me use a car for a few days. Thank you Skyline! More

by FordRyanFord17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon (service manager), Vince Gregson, Judy (rentals)
Jul 24, 2017 -

Skyline Ford responded

Thank you for letting us know that Vince continues to go above and beyond for our customers!

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