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Skyline Ford - Service Center

Salem, OR

4.3
1,260 Reviews

1,260 Reviews of Skyline Ford - Service Center

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August 19, 2022

Very friendly and helpful staff. Great communication. All departments were easy to work with and there were no “surprises”. More

by miltrue63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Skyline Ford responded

We don't like to throw any curveballs. Thank you for choosing Skyline Ford!

August 18, 2022

I showed up without an appointment and Jeff White and Melissa helped me immediately. I got a oil change in my car completely gone over and everything checked out for a trip that I am taking in a week or More

by Janice Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

We're happy we could work you into the schedule! Thank you for choosing Skyline Ford!

August 18, 2022

They were attentive in diagnosing the problem and ordering the part I needed to fix the backup camera. They replaced the camera and did it within the time frame they quoted. The service writer was po More

by RF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Skyline Ford responded

Thank you for the great review and recommendation!

August 17, 2022

Had my truck in to diagnose and repair. They had me bring it in first thing in the morning and then said they’d have to wait to cold start it the following day so I was without it longer th More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

Thank you for the great review! We're happy we could get you patched up!

August 17, 2022

Wasted months waiting on you then you to refuse to do a recall. You could have just looked at it at first to tell me you had an issue. More

by Bakuchyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mel Wangler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Skyline Ford responded

Thank you for sharing about your visit. We don't want anyone to feel like they weren't given a 5-star experience. Send an email to jim@skylineforddirect.com when you can so we can work on this with you.

August 17, 2022

From the first minute a lot of people were tending to my need. It made it so easy for me Thank you to everyone. More

by marionsumpion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis he was my driver back to Ace hardware where I work
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 16, 2022

It was a great Experience. It was refreshing being greeted at my car and then when the service was finished to have someone fetch my car was awesome!! Will definitely be back a More

by Wright.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Wangler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Skyline Ford responded

We can't wait to see you again! Thank you for choosing Skyline Ford!

August 16, 2022

Great Recommend to all my friends I would buy my vehicle From skyline Ford Everybody was friendly More

by eugene.pwcs99
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Agur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff white
Aug 25, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 16, 2022

Best dealership,and service department, had scheduled, a oil change, but when I got there it wasn't on their schedule, but they worked me in anyway! More

by davehiebenthal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Wilson
Sep 08, 2022 -

Skyline Ford responded

We're glad we could get you serviced! Thank you for choosing Skyline Ford!

August 14, 2022

tech did thorough check, identified rear main seal leak. service writer explained estimate with tech. cost was reasonable. More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry, cant recall name of technician., Ashleigh Wilson
Sep 08, 2022 -

Skyline Ford responded

Thank you for choosing Skyline Ford!

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