Skyline Ford - Service Center

I've gotten good service with my Ford EcoSport. Sometimes it's hard to get in quickly. Price is fair, and the location is easy to find. Sometimes it's hard to get in quickly. Price is fair, and the location is easy to find. More

I had a recall and oil and anti-freeze change done this time. My only complaint is that the technician changed the option on the instant fuel gauge to the left of the steering wheel while doing his work an time. My only complaint is that the technician changed the option on the instant fuel gauge to the left of the steering wheel while doing his work and never returned it to the only option I wanted. This has happened before when I took my vehicle to Skyline Ford for service. I was not able to get the gauge back to the option I wanted and quit after 10 minutes of trying. The next day I returned the vehicle to Skyline Ford. The service advisor appeared put out when I requested someone return the fuel gauge to the original option but did it himself. More

Diagnosed problem correctly, ordered parts and repaired truck in a timely manner. I’m happy truck in a timely manner. I’m happy More

Arturo was very communicative and timely. He let me know what was happening and the difference between the estimate and actual cost. He let me know what was happening and the difference between the estimate and actual cost. More

They took the time to figure out the problem, ordered the part from Ford. Made me another appt. When the part came they fixed it!!!! Another Ford dealership couldn't figure it out!!!! part from Ford. Made me another appt. When the part came they fixed it!!!! Another Ford dealership couldn't figure it out!!!! More

They are efficient and always do a good job. The main reason I keep coming back is I trust them. They always seem to be very honest about any work that needs to be done on my car. The main reason I keep coming back is I trust them. They always seem to be very honest about any work that needs to be done on my car. More

When a customer buys a brand new vehicle and continues to deal with the same issue months after purchase and repeated service appointments there should be a drive to get that corrected as soon as possible. I deal with the same issue months after purchase and repeated service appointments there should be a drive to get that corrected as soon as possible. I have been told of the customer satisfaction guarantee but have found that the responsive actions by the dealer to be consistent with that guarantee. It’s not a guarantee if the promise isn’t met or there isn’t concrete and quick effort to work until it’s resolved. More