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1,246 Reviews of Skyline Ford - Service Center
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March 24, 2025
Gavin missed a promised call back with an ETA for fixing my truck. Normally, no big deal, except last year when I had the fasers replaced and some other work, it took 2-1/2 weeks to start and finish the rep my truck. Normally, no big deal, except last year when I had the fasers replaced and some other work, it took 2-1/2 weeks to start and finish the repairs. The ETA changed several times. Ben was the service tech handing the work last year. Ben only could say that dispatch had the final call. I surmised that mechanical talent was pulled off my repairs twice to work on other vehicles. I don’t know that but that’s what I thought. So, I was happy when, this time, Skyline finished my truck when promised. My faith in Skyline is restored. More
by Steve Saundrrs
Verified CustomerEmployees Worked With
March 23, 2025
Got my car back 3 days earlier than promised and was given a loaner car for the duration. given a loaner car for the duration. More
by Lorimartinocatholic
Employees Worked With
March 22, 2025
Was double charged for 'deductible ' for a warranty repair and charged $227.25 to replace headlight bulbs. Technician billed 1.2 hours. Google says an 'unskilled person' should be able to change a sing repair and charged $227.25 to replace headlight bulbs. Technician billed 1.2 hours. Google says an 'unskilled person' should be able to change a single bulb in ten to twenty minutes. So it took a skilled tech 6 times as long to do that? Doesn't make sense. Nobody felt empowered to do anything about the bill when I questioned it. I received a follow up call from the warranty lady, but even she couldn't make sense of the billing and no more follow up since. I feel scammed, frankly! More
by Smurfhold
Employees Worked With
Arturo
March 21, 2025
I appreciate that the service department contacts me with text. It makes scheduling easier and convenient. text. It makes scheduling easier and convenient. More
by TANDJ2
Employees Worked With
March 21, 2025
Excellent service and knowledgeable staff, a real emphasis on customer service and Ford vehicle knowledge, I’ve been very pleased with my 2021 base model Bronco Sport emphasis on customer service and Ford vehicle knowledge, I’ve been very pleased with my 2021 base model Bronco Sport More
by Dandaberkow
March 14, 2025
Mel, Ivy, Nick, and James are all a great team! I will never go anywhere else for my oil changes! Service with a smile and in a timely manner. I know my vehicle is well taken care of. I will never go anywhere else for my oil changes! Service with a smile and in a timely manner. I know my vehicle is well taken care of. More
by ibathke
Employees Worked With
March 13, 2025
I had an oil change done there and took them a longer than it should so they gave me a discount I was very happy didn't expect that than it should so they gave me a discount I was very happy didn't expect that More
by hummer012
Employees Worked With
March 10, 2025
I woke up to a dead battery Saturday morning. I was so happy they were able to get me in and replace the battery that afternoon. Fast reliable professional service. That’s what you can expect her I was so happy they were able to get me in and replace the battery that afternoon. Fast reliable professional service. That’s what you can expect here… More
by danmarlin21
