1,261 Reviews of Skyline Ford - Service Center
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Everyone was pleasant and efficiently got me through the process. My vehicle was ready in the timeframe they provided process. My vehicle was ready in the timeframe they provided More
Worst service dept experience ever. Seem to be a lack of communication within the dept. After a month of trying to get a 2 day repair completed I left without the repair completed. Sta Seem to be a lack of communication within the dept. After a month of trying to get a 2 day repair completed I left without the repair completed. Started the repair without having the part. Said they would order it and call me back. I now learn the part is on back order from another dealer. This is a warranty repair and I should have been treated differently. A 50 year ford customer that is very disappointed. More
I am so happy with the repair job on my Lincoln MKS. It is running so smoothly now. Thank you! It is running so smoothly now. Thank you! More
Outstanding service and timely scheduling! Service Manager Jim and his team have ALWAYS been there for me when I needed them. Service Manager Jim and his team have ALWAYS been there for me when I needed them. More
I had multiple problems all computer related. I told them my auto running boards weren't working but only when everything else went crazy. They tried to tell me the motor was seized up and bracke I told them my auto running boards weren't working but only when everything else went crazy. They tried to tell me the motor was seized up and bracket was bad. I explained that was not true that I could make them work in manual mode. I denied the suggested repair and they work just fine now that computer was fixed. I still got charged hundreds of dollars for them checking out running boards. More
Very cooperative, no pressure Dane was professional, caring and did not pressure us into buying. Concerned for our comfort during the transition caring and did not pressure us into buying. Concerned for our comfort during the transition More
Fantastic group of individuals you all have there at Skyline Ford. We really enjoy servicing our vehicles at your shop!! Nice people and clean environment. Skyline Ford. We really enjoy servicing our vehicles at your shop!! Nice people and clean environment. More
Took Truck in left for about 10 days, called for progress of diagnosis and everytime said we will call you tomorrow. Never called me so I would call at 5:50 pm daily and asked progress on the diagnosis. I w of diagnosis and everytime said we will call you tomorrow. Never called me so I would call at 5:50 pm daily and asked progress on the diagnosis. I went and had my truck towed to another dealer ship and was repaired next day. xxxx poor communications on the service dept. I will be in the market for a new truck this summer and Landmark Ford will be my choice to support, and with a service dept open in the evening. If I owned your dealership I would fire the Service manager and Gavin. More