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Sky Ford of Provo

Provo, UT

3.6
298 Reviews
At our Ford dealership, you will find all the information you need to make an informed purchase of a new or used car. If you're looking for a new Ford and live in American Fork, Orem, Spanish Fork or the Central Utah area, stop by our dealership, where you'll get a great price and exemplary service! Have questions? Give us a call!
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1995 N. University Parkway

Provo, UT

84604

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Showing 298 reviews

March 30, 2024

Good customer service. Fix my car quick. May be they need to offer a free car wash and some snacks for customers waiting. More

by zujeyli2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Sky Ford of Provo responded

Thank you for the positive review. I'm sorry that we didn't have snack. We ran out and are waiting for our order to arrive. Hopefully it will be stocked on your next service visit. I'll make sure you get a car wash. Nate Martin

March 30, 2024

Electrical work on my 2023 bronco. They did it with a smile and an Uber. More

by TPeira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Sky Ford of Provo responded

Thank you for the positive review. I'm glad you were able to use our services to make your experience a good one. Nate Martin

March 30, 2024

Larry H Miller Ford of Provo was awesome to deal with. They were able to take my work truck and my personal vehicle in the same morning and were done with both vehicles in 2 days. The service advisor that More

by Kuuliko Carvalho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Ensign
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Sky Ford of Provo responded

Kuuliko, Thank you for the positive review. WE are working hard to become more efficient and it's good to see that it's working. I'm glad to hear that our team is working together to get our guests taken care of quickly. Nate Martin

March 27, 2024

They have always taken good care of my car. I came in with extra concerns. They fixed everything perfectly. I had to go to Salt lake today and my car performed perfectly. More

by stevebobiw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name but he was great
Apr 01, 2024 -

Sky Ford of Provo responded

Steve, thank you for the positive review. I'll find out who wo worked with and let him know you were happy with your service. Nate Martin Service Manager

March 26, 2024

Perhaps the worst service experience of my life. Had to replace the transmission control module. Estimated 4-6 months and there was nothing the dealership could do to even get me a rental car. Then More

by Tyler Oliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Zavala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Ensign
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Random guy who was fired/quit
Mar 27, 2024 -

Sky Ford of Provo responded

Hello Tyler, I'm very sorry to hear this has happened. I would love to speak with you about this issue and see if I can clear up anything for you. I can't fix what has happened but I'm working to fix this shop so our customers have a better experience moving forward. Please give me a call or and email and I would gladly do all I can to help you and improve our process moving forward. Thank you or your time and I look forward to hearing from you soon. Sincerely, Nate Martin Service Manager LHM Ford Provo nmartin1@lhmauto.com 801.356.4256

Mar 27, 2024 -

Tyler Oliver responded

My email is tyler.s.oliver21@gmail.com and my phone number is 503-432-7013 if you would like to reach out.

March 21, 2024

Larry H Miller dealership in Provo is really quite awesome on taking care of my F150 truck. I have appreciated their attention to detail and the speed in which they get things done. More

by Metro builders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Ensign
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

They helped us when our charging cord was having issues and were very helpful when we bought our Lightning More

by cchurch137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese Ensign
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

This service team is excellent. I can always trust their work and their word. Prices are competitive. Maintenance on my car has never been easier. Thanks Nate and Leo. More

by Charlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Austin was great. Your hourly rate is very high. Service was great. Ford Maverick headlight is a joke. More

by Judd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin
Mar 11, 2024 -

Sky Ford of Provo responded

Hello Judd, I'm glad to hear that our newest team member Austin took care of you well enough that you would mention him in this review. I'm don't have much control of the hourly rate, as it's controlled by corporate, but I'm very interested to hear about the headlights on your Maverick. I would be happy to look into your last repair but need a bit more information from you. If you would, pleaser reach out to me directly and I will do all I can to help you. I use this feedback to improve process, so thank you in advance for your help. Thank you for your time and I look forward to hearing from you soon. Sincerely, Nate Martin Service Manager LHM Ford Provo nmartin1@lhmauto,com 8013564256

March 07, 2024

Well, like most other LHM group dealers, the staff makes the process stress free. My experience here is in the top 3 when buying a car. More

by Tacos Only
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonny
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