Sky Ford of Provo
Provo, UT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They rave about how customer service and experience is their top priority but I experienced everything but that. After several months of looking for the right truck I found a good used one here at Larry H their top priority but I experienced everything but that. After several months of looking for the right truck I found a good used one here at Larry H Miller. Called them up and had a salesman check it out for me since I live in Idaho. He said that it all looked good and there were no dents. However, I could clearly see a dent in one of the pictures. That didn’t bother me much, what thoroughly pissed me off was that after making a down payment and telling them that I would be coming down the following week to pick it up; they sold the truck out from under me to someone else! No phone call or anything until I called to make sure everything was good to go. They acknowledged that they had received my deposit for that truck, but all they said was: “sorry, we can refund your deposit” I didn’t want a refund, I wanted the truck that I bought! The only attempt to make it right was to offer me a truck that was across the country in Virginia and that I would have to pay shipping. What kind of customer service and experience is that!? More
Jonny and Dakota are the people to buy from hands down! Don’t give it a second thought and go see them! Don’t give it a second thought and go see them! More
They was friendly, respectful and very helpful in getting me a good interest rate for my new pickup. me a good interest rate for my new pickup. More
I have enjoyed my experience with this dealership and the service that they provide. I would recommend them. service that they provide. I would recommend them. More
Im still awaiting shipment and arrival of my vehicle. But so far the negotiations, financing, and signing of paper remotely have been smooth & easy. Very quick response times from salesman and finance. E But so far the negotiations, financing, and signing of paper remotely have been smooth & easy. Very quick response times from salesman and finance. Everything has been very straight forward and simple. More
Leo my adviser and his technician was Amazing and got my F350 issues addressed and fixed same day! F350 issues addressed and fixed same day! More
My experience was great people were friendly helpful kind and timely. The dealership is clean if you have to wait. and timely. The dealership is clean if you have to wait. More
Great staff and service. Good service on my vehicle. Waiting room was very accommodating for the folks Good service on my vehicle. Waiting room was very accommodating for the folks More
Great work! They do a super job. A little weak on communication. Gotta do 15 words. Lol They do a super job. A little weak on communication. Gotta do 15 words. Lol More
We went back and forth between LHM (Rix and Rudy) and another dealer while shopping for a new truck, and the LHM sales staff and floor manager were always more calm and up-front than the other place. LHM another dealer while shopping for a new truck, and the LHM sales staff and floor manager were always more calm and up-front than the other place. LHM presented us a written offer sheet every time we negotiated a new deal, while the other place would just say things like, "Taxes and fees will be about 10%..." My wife had to leave while we were filling out the paperwork, and Dakota in the finance office offered to send her the forms electronically. We're very satisfied with the experience. More


