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Sky Ford of Provo
Provo, UT
301 Reviews
At our Ford dealership, you will find all the information you need to make an informed purchase of a new or used car. If you're looking for a new Ford and live in American Fork, Orem, Spanish Fork or the Central Utah area, stop by our dealership, where you'll get a great price and exemplary service! Have questions? Give us a call!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 301 reviews
February 25, 2024
I have purchased 3 trucks from t this dealership. And all of them transactions have been easy and smooth. I look forward to my next transaction. And all of them transactions have been easy and smooth. I look forward to my next transaction. More
by Cooltime19
February 24, 2024
They asked us to do a service that was not yet required per Ford. Then had no explanation as to why they came up with that. Told us they changed the recalled heater cord but didn't. Had to come back for th per Ford. Then had no explanation as to why they came up with that. Told us they changed the recalled heater cord but didn't. Had to come back for that and emissions that took 3 hrs. More
by Tgmakowski
Employees Worked With
Dealt with multiple people. Don't know namea
February 20, 2024
Took my 2022 Explorer in to get the transmission looked at and climate controls and seat fixed. The advisor said the tech spent four hours doing various transmission work and ordered the parts for the seat at and climate controls and seat fixed. The advisor said the tech spent four hours doing various transmission work and ordered the parts for the seat and climate control. When I received the paperwork for the transmission, zero notes were listed and said “could not recreate problem” which totally contradicts what the advisor stated. Made my second visit when the parts came in. They said the replacement climate control module parts were damaged requiring me to return for a 3rd visit which is not convenient at all based on my location. I chose LHM because of their size but I should’ve used a different dealer. More
by aoburton1
Employees Worked With
February 15, 2024
Quick service and white glove treatment. 15 words 15 words 15 words blah blah blah 15 words 15 words 15 words blah blah blah More
by Diamondmaker1
February 10, 2024
They were willing to see me on the same day as my call concerning my brakes. They were patient and informative regarding my concerns. concerning my brakes. They were patient and informative regarding my concerns. More
by Debbie
Employees Worked With
February 06, 2024
The service provided today was quick and the personnel was friendly and helpful. Well done. was friendly and helpful. Well done. More
by cblindorff
Employees Worked With
February 02, 2024
Extremely professional, and very fair in negotiations. Paperwork process was very smooth and not a twister arm behind your back method to get you to buy additional services. They presented them well and a Paperwork process was very smooth and not a twister arm behind your back method to get you to buy additional services. They presented them well and allowed estimate. Advised decisions. Will definitely buy from them again. Our salesman Bryant was excellent. Neli is top-notch as well. More
by jlcheney81
February 02, 2024
I had an appointment scheduled for a Monday morning at 8:30 AM and I arranged to do Ford's valet service. Initially, I was told that the valet driver would arrive between 7:15 and 8:00 AM. Then I was to 8:30 AM and I arranged to do Ford's valet service. Initially, I was told that the valet driver would arrive between 7:15 and 8:00 AM. Then I was told that he would show up between 7:30 and 7:50 AM. He didn't show up until a few minutes after 9:00 AM (and my appointment was at 8:30 AM). And he was not in communication with me; I had to keep calling Ford to find out where the driver was. I ended up being two hours late for work that I had to make up later in the week. Also, I was told that Ford would only need one full day to do the recalls for my car - it ended up taking three days. And they made arrangements for Uber to take me to Ford to pick up my car at the end of the third day, but communication with Uber was poor and I would not have made it to Ford before they closed. I was thankful for the work for the free recalls and they also replaced a burnt out headlight for me for free (asking for the headlight replacement was at my request), but I was am/displeased with the valet service, lack of communication, and how long it took for me to get my car fixed. More
by kellybrose
Employees Worked With
Jess, Braxton, Reese, don't know the name of the valet driver
