Skalnek Ford Inc
Lake Orion, MI
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Well Done The service was prompt, on time and done well. This is the fourth car I purchased at the dealership so I have grown to trust the quality and service. The service was prompt, on time and done well. This is the fourth car I purchased at the dealership so I have grown to trust the quality and service. More
Friendly sales agent Jessica Carels was the sales agent that worked with me. She was very patient and took a lot of time without pressuring me, which I really appreciate Jessica Carels was the sales agent that worked with me. She was very patient and took a lot of time without pressuring me, which I really appreciate. I am still learning how everything works in my new Escape. I will be stopping by with my questions. More
Great experience with tire evaluation/new purchase. Thank you to the service department for quickly evaluating my Ford Edge...ended up needing a new tire but it was replaced fast. Service: Thursday Thank you to the service department for quickly evaluating my Ford Edge...ended up needing a new tire but it was replaced fast. Service: Thursday 5/11, 4:30 pm (2016 Black Ford Edge) Thanks, Tamura Thank you also to Justin who took me to CJs get my car washed! More
Great deal on used truck Working with Doug was a pleasant experience. Fantastic price on the used purchase as well as the trade in. Did research on autotrader prior to getting Working with Doug was a pleasant experience. Fantastic price on the used purchase as well as the trade in. Did research on autotrader prior to getting in and pictures and deal was as expcected. More
Negative Equity-Still was helped Rick, Ryan, and team went above and beyond to take care of my personal needs. I didn't have the easiest situation to deal with but the team there work Rick, Ryan, and team went above and beyond to take care of my personal needs. I didn't have the easiest situation to deal with but the team there worked with me until we had a mutual deal that benefitted both parties. Thanks to all involved. More
Excellent Customer Service At first I was not happy because I wondered around aimlessly until someone finally spoke to me. I made it apparent that I needed to speak with someone At first I was not happy because I wondered around aimlessly until someone finally spoke to me. I made it apparent that I needed to speak with someone. Besides that point it was great. Matt McCormick was my rep and he followed as I requested and did a great job. I will be back. More
Great to work with, very accommodating. This is the second time I have worked with this dealership and I enjoyed the experience both times. I have been to their service department 3 times an This is the second time I have worked with this dealership and I enjoyed the experience both times. I have been to their service department 3 times and they were very clear in the detail of work and fast with repairs. I like how they operate as a group when meeting my requests. More
Great vehicle service Alex the service tech was very professional and friendly to work with. He worked close with his mechanics to get my explorer in and out of service esp Alex the service tech was very professional and friendly to work with. He worked close with his mechanics to get my explorer in and out of service especially quick, less than an hour from drop off to driving down the road. They gave my vehicle the 35k miles Inspection, tire rotation, oil change and brake inspection. I am very happy with it and I do recommend Skalnek Ford to all my family and friends More
Body Work on 2016 Explorer I dropped my Explorer off before going on a one week business trip, hoping it would be completed before I returned home. Not only was it done in only I dropped my Explorer off before going on a one week business trip, hoping it would be completed before I returned home. Not only was it done in only 3 days, but came in $500 below the estimated cost. Very satisfied. More
Another great experience with Kaycy Dymond! I just got my second vehicle from Kaycy and just like the first it was a great experience. Not only did she spend a Saturday with me on a day off mont I just got my second vehicle from Kaycy and just like the first it was a great experience. Not only did she spend a Saturday with me on a day off months ago when I was still unsure she tirelessly made sure I got what I wanted. Highly recommend Kaycy and Skalnek ford! More