Sisbarro Volkswagen

They seem to have forgotten about customer service. After purchasing 4 cars in the last sever years and getting all our cars service there We traded out one of the car and canceled the extended warrant After purchasing 4 cars in the last sever years and getting all our cars service there We traded out one of the car and canceled the extended warranty. And it took 5 months to get a refund and that was after having to called them many time and stopping by the dealership numerous times. They lost a loyal customer More

I almost bought an ID4 from Garcia VW Santa Fe. They obtained the car from Sisbaro. The Sisbaro website listed the car as new- 25 miles on the odometer as documented on their website. The car ar They obtained the car from Sisbaro. The Sisbaro website listed the car as new- 25 miles on the odometer as documented on their website. The car arrived with 781 miles on it, and no charging cord. A used car, FRAUDULENTLY SOLD AS NEW. Sisbaro engages in deceptive, fraudulent sales practices. WARNING! Do NOT do business with these criminals. More

The Service Department is horrible. I took my VW in to fix my door, the service agent guaranteed the part would be in in 3 days, 2 weeks later I call them. They said they'd research it I took my VW in to fix my door, the service agent guaranteed the part would be in in 3 days, 2 weeks later I call them. They said they'd research it and get back to me; when they called back I was told a nation-wide backlog was the cause of the part being late. I asked to speak to the service manager, I was told he was in a meeting and that he'd call me back afterwards, he never did. When I called him back the next day the service manager got nasty with me saying, if you want to cancel, you can. I told him that I didn't say anything about cancelling. I told him, just honor your commitments. It's become far too easy to say one thing and do another and that dear sir is the definition of a liar. More

You will not find a better VW dealership in the region. Chris did a great job finding the right model to fit our needs at a great price. Chris did a great job finding the right model to fit our needs at a great price. More