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Sir Walter Chevrolet Company - Service Center
Raleigh, NC
50 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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50 Reviews of Sir Walter Chevrolet Company - Service Center
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September 14, 2024
I cannot say enough GOOD about Sir Walter Chevrolet. From Sales to Service, they have always gone above and beyond for me, my family, and many of my friends. Their friendly and helpful staff in Sales From Sales to Service, they have always gone above and beyond for me, my family, and many of my friends. Their friendly and helpful staff in Sales including: Dana, Sly, Jesus, and Greg and their incredible staff in Service including Christian, Shawn, and James, not to mention Sir Walter Chevrolet's VP, Matt! It's like being part of a family. My most recent experience here confirmed my desire to continue my Chevrolet journey exclusively with them. More
by Alex W
Employees Worked With
Christian Swan
August 15, 2024
Twice I have gone there with set appointment twice. First time I was told they were backed up and had to leave car for up to 2 days. Second time I was told after 2 hours that they were again backed u First time I was told they were backed up and had to leave car for up to 2 days. Second time I was told after 2 hours that they were again backed up and I had to leave car. I had also asked for them to car me regarding warranty the week before I took truck in. They never called. Service manager was unapologetic and basically said that is the way all car dealers work. Same message relayed by his boss. Do not waste your time going to these guys. They have zero desire to provide service the cars they sale. More
by rmills333.rm
Employees Worked With
JB Bryant and Mike Carlson
July 18, 2024
James did a wonderful job, going above and beyond the scope of what he needed to do for helping us with our car. He was knowledgeable and helpful in getting to the crux of the issue. I wish more people w scope of what he needed to do for helping us with our car. He was knowledgeable and helpful in getting to the crux of the issue. I wish more people were as honest and hard working as James in this world. Thank you Sir Walter and James for your service. More
by Jochamp
Employees Worked With
James Presser
July 08, 2024
Derek confirmed the list of tasks I'd brought the La Cross in for, and the crew did a lot of work in a short amount of time. I was fortunate enough to sit with a fellow veteran in the waiting area. He a Cross in for, and the crew did a lot of work in a short amount of time. I was fortunate enough to sit with a fellow veteran in the waiting area. He and I reminisced about our days in Vietnam. Sir Walter Chevrolet seems to attract customers who are as congenial as the staff! More
by Bill Stroupe
Employees Worked With
Derek
July 12, 2023
if you like crooks and thieves or just genuinely don't like money and wanna waste it then Sir Walters is for you. I purchased a used ZL1 with 69000 miles on it these busters sold a really messed up car ,l like money and wanna waste it then Sir Walters is for you. I purchased a used ZL1 with 69000 miles on it these busters sold a really messed up car ,looks nice, runs great for 3 days, at retail . fast forward 2 months of which i got 3 weeks of use , car has been in shop rest of time plagued with problems. which ultimately is gonna cost me an additional $8800 on top of the $53000 i spent on car. when i first inquired about the issues i was politely asked to leave cause they don't work on modified cars.. now i bought the car modified from this dealer . when i brought the car back a 2nd time and asked to return it to stock the shop manager told me over the phone that they don't work on heavily modified cars , and that his guys cant work on these they don't have knowledge to work on these . and that they knew my car was going to be an issue that's why they got rid of it. now in fairness i did ask for a gas pedal cause the one of codes was a tps code to which the car has 3 spots that could throw this code . this wasn't the fix .. now the statement being made is i didn't buy the warranty. ok if i had the car a few months and came to with these problems its one thing, but i literally reached out the first time 3 weeks after purchasing the car. and even if warranty was purchased your statement to me is that we cant work on car its modified . my other issue claims were made that they did there post inspection after purchasing vehicle, change oil new tires things of that nature.. and somehow they missed the leaking oil from crank seal and pcv system also missed the missing bolts from driveshaft causing a major vibration. there were loose wires dangling these were ground wires , the tires are pretty much burned off (really dont care about the tires) . also missing bolts from exhaust and rear bumper of car .. amongst other issues plaguing the car . they went as far as clearing the check engine light so car could be sold..so that said their only come back is well you bought as is and you didnt buy warranty. ok cool so i learned that no 1 sir walters is full of xxxx and second never buy a single thing from these cats they will take you for everything . thanks sir walters for the excellent customers service . DONT BUY FROM THEM UNLESS YOU WANT A PRETTY PILE OF TRASH More
by fieldingdd82
Employees Worked With
Matt Birckhead
November 02, 2022
Kyle did an excellent job on getting me in and out in a timely manner. I was greeted promptly my information was already in the system by using the My Chevrolet mobile app so it make the whole process stre timely manner. I was greeted promptly my information was already in the system by using the My Chevrolet mobile app so it make the whole process streamlined. I would recommend Sir Walter Service/Sales team to anyone! More
by thomas.1.morris
Employees Worked With
Kyle Hedglin, Matt Birckhead
