Sir Walter Chevrolet Company

Customer Service was awesome the time after approval was very long waiting for them to bring the car around and all the paperwork to sign that should have been digital or something to that affect..this was very long waiting for them to bring the car around and all the paperwork to sign that should have been digital or something to that affect..this was extremely to much. More

Sales staff was informative, professional and straightforward. I got what I wanted in a low pressure setting. Everything was organized and streamlined, a painless car buying experience. I woul straightforward. I got what I wanted in a low pressure setting. Everything was organized and streamlined, a painless car buying experience. I would definitely recommend. More

I bought a car 3 weeks ago and I still don’t have it. It wasn’t even marked as ‘sold’ to send until 3 days ago. No immediacy in getting me my car but they sure got me the loan fast! I am so unhappy and f It wasn’t even marked as ‘sold’ to send until 3 days ago. No immediacy in getting me my car but they sure got me the loan fast! I am so unhappy and feel like I have been bamboozled. And NO ONE CARES. They made their sale, they’ve got their money but o don’t have a car and who knows when I’ll get it More

I have been a customer of Sir Walter Chevrolet for about 5 years. I purchased my Chevy from them and they are the only shop that I have service my car. The short story is they honest, knowledgeable, and ver 5 years. I purchased my Chevy from them and they are the only shop that I have service my car. The short story is they honest, knowledgeable, and very considerate of my needs. They are great! More

On 2 trips from Alabama to Raleigh, my 2002 Chevy Duramax Diesel 2500 4-wheel drive crewcab slowed down on I-20 in Georgia. It slowed down by itself 3 times on the first trip and I thought it was the cruise Diesel 2500 4-wheel drive crewcab slowed down on I-20 in Georgia. It slowed down by itself 3 times on the first trip and I thought it was the cruise control. I put it into 3rd gear, then back into drive and it accelerated. It was fine for 4 months. In February, it occurred again after slowing down to a crawl for 30 minutes on the highway for an accident and I discovered that I could put my foot on the gas pedal halfway for it to speed up. I had stopped, turned off the ignition, and drove up and down a side road. It took a few days at Sir Walter since I took it in on Friday and it was repaired by Tuesday so I could leave on Wednesday. There was water in the fuel and the fuel filter was clogged. Everything was cleaned and replaced and it runs so much better. Tyler Hight and Norman, the technician, spent time with me explaining everything and told me to add diesel additive when I refueled the first 3 times and then when I get an oil change. I should also get a filter replacement every 10-25,000 miles. I may have also talked to Derek Landis. More

Did the whole transaction over the phone during pandemic time. They helped arrange financing at a great rate and a 4 year extended warranty. The price was excellent and customer service outstanding. My son time. They helped arrange financing at a great rate and a 4 year extended warranty. The price was excellent and customer service outstanding. My son did the test drive and loved the vehicle. They delivered it to my house 200 miles away. Has increased $10k in value since I bought it. Very happy customer More

worst experience with them they are frauds, I will never buy from them again. Ever buy from them again. Ever More

My husband and I purchased our first brand new car yesterday, The representative that helped us was amazing. His name is Ilya. He knew everything about the car, and he offered different discounts that yesterday, The representative that helped us was amazing. His name is Ilya. He knew everything about the car, and he offered different discounts that we used for our purchase. Another person who helped us was Eric Cuda, he worked with the bank to get us the payment we felt more comfortable with and made the paperwork process much easier. Thanks to this amazing team, my husband has the Truck of his dreams. We got a brand new 2022 custom Silverado More