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Sir Walter Chevrolet Company

Raleigh, NC

3.6
137 Reviews

8501 Glenwood Ave

Raleigh, NC

27612

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Showing 137 reviews

October 23, 2023

My girlfriend got a 2021 trail boss from them and at 64,000 miles they said she needs a new engine. 14,000 for a new engine. Been trying to get in touch with anyone from management and no response More

by o78grant
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Matt Birckhead
July 12, 2023

if you like crooks and thieves or just genuinely don't like money and wanna waste it then Sir Walters is for you. I purchased a used ZL1 with 69000 miles on it these busters sold a really messed up car ,l More

by fieldingdd82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Birckhead
June 26, 2023

They were as close to no hassle as you can get in my overall experience. More

by c2aedwards
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Wyatt Stroud, Matt Birckhead
June 26, 2023

Thank you to Jeorge and greg for helping with an awesome experience with my trade in and purchase. Ive been buying cars for 20 years and no kidding best experience by far. It isn’t even close. Also than More

by rncbrown1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg ingram , jorge
April 25, 2023

Wait time a little long, but Great Customer Service! Very Friendly! Will go back for all service needs. More

by shifflettdeborahd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Birckhead
April 24, 2023

Purchase was seamless from start to finish! Casey was thorough and kept his word from the start. Honest salesperson and everything I was promised was delivered in a very fast manner! They shipp More

by Ryguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
March 31, 2023

Dana weaver is the best car salesman he did just what he said. Paper work was very smooth Dana weaver explained everything . The car was delivered on time and the man that delivered the car had nothing bu More

by Cookie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana Weaver
Mar 31, 2023 -

Cookie responded

Thank God first of all Thanks Sir Walter Chevrolet of Raleigh NC

November 02, 2022

Kyle did an excellent job on getting me in and out in a timely manner. I was greeted promptly my information was already in the system by using the My Chevrolet mobile app so it make the whole process stre More

by thomas.1.morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hedglin, Matt Birckhead
Nov 04, 2022 -

Sir Walter Chevrolet Company responded

We cannot thank you enough for your wonderful review of Sir Walter Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Sir Walter Chevrolet Service Manager 919-787-3700

October 17, 2022

When I came to the dealership I did not have to wait, it didn't take long at all for the service to be complete. More

by ibvlb22@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester the manager and the parts guy in the rim section, Matt Birckhead
Oct 18, 2022 -

Sir Walter Chevrolet Company responded

I love hearing about customers that have a terrific experience at Sir Walter Chevrolet! Sincerely, Sir Walter Chevrolet Service Manager 919-787-3700

September 01, 2022

The service was fine with changing my oil in my truck but the customer service continually asked me the same question at least two times that was a little annoying More

by Terryfjeldheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 02, 2022 -

Sir Walter Chevrolet Company responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Sir Walter Chevrolet Sales Manager 919-787-3700

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