Sir Walter Chevrolet Company

Twice I have gone there with set appointment twice. First time I was told they were backed up and had to leave car for up to 2 days. Second time I was told after 2 hours that they were again backed u First time I was told they were backed up and had to leave car for up to 2 days. Second time I was told after 2 hours that they were again backed up and I had to leave car. I had also asked for them to car me regarding warranty the week before I took truck in. They never called. Service manager was unapologetic and basically said that is the way all car dealers work. Same message relayed by his boss. Do not waste your time going to these guys. They have zero desire to provide service the cars they sale. More

Very disappointed by the false advertising to bring me into the store. I am here to buy the truck and that said that is not the correct price even though I'm here now and it's still showing that advertise into the store. I am here to buy the truck and that said that is not the correct price even though I'm here now and it's still showing that advertised price. They are aware of what they saw is an incorrect price but still continue to leave it posted. I feel like this is a bait and switch tactic that is not right. Especially since I drove from so far away and had to change my whole schedule to get here today. Sales manager Theo Wouldn't even reimburse for gas but they were willing to sell me another truck if I was interested. More

James did a wonderful job, going above and beyond the scope of what he needed to do for helping us with our car. He was knowledgeable and helpful in getting to the crux of the issue. I wish more people w scope of what he needed to do for helping us with our car. He was knowledgeable and helpful in getting to the crux of the issue. I wish more people were as honest and hard working as James in this world. Thank you Sir Walter and James for your service. More

I purchased my 2007 Pontiac Solstice GXP back in April from Tom and had an excellent experience. I live in Massachusetts and Tom and the team made my experience seamless. Very honest group of guys here I from Tom and had an excellent experience. I live in Massachusetts and Tom and the team made my experience seamless. Very honest group of guys here I highly recommended. More

Derek confirmed the list of tasks I'd brought the La Cross in for, and the crew did a lot of work in a short amount of time. I was fortunate enough to sit with a fellow veteran in the waiting area. He a Cross in for, and the crew did a lot of work in a short amount of time. I was fortunate enough to sit with a fellow veteran in the waiting area. He and I reminisced about our days in Vietnam. Sir Walter Chevrolet seems to attract customers who are as congenial as the staff! More

I sent my son to get oil change and tire rotation quoted $99.00 to $108.00 ended up paying $130.00. They charge twice for labor charges. $99.00 to $108.00 ended up paying $130.00. They charge twice for labor charges. More

Great dealership, salestaff was very professional and prompt Will continue to do business with them for years to co.e. prompt Will continue to do business with them for years to co.e. More

Bought our new 2024 Surburban, check engine light came on the next day, was in the shop for a new fuel rail replacement. That was fixed and then vehicle began having a very rough idle. Brought it back in, wh the next day, was in the shop for a new fuel rail replacement. That was fixed and then vehicle began having a very rough idle. Brought it back in, where they tried over the course of several days to gaslight us and say nothing was wrong with the vehicle. Technician openly lied and said he sat in a identical vehicle and “it felt the same” but when we asked to sit it in, he back peddled and said the “vehicle was cold and wouldn’t feel the same.” Hence, he lied about sitting in the other vehicle and it feeling the same, otherwise it wouldn’t be cold. We’ve had to advocate and push for further diagnostics, the service department and dealership drags their feet to do the bare minimum. Vehicle has been in the shop for 13 days out of the less than two months of ownership with it likely to stay there another 5. The individual working on the car is a brand new mechanic with no experience working with the Duramax engine and basically they have to consult GM corporate for everything. The honest and best practice for Sir Walter Chevy to do would be to buy the vehicle back at purchase price. But they are doing everything in their power to be evasive and sleazy. More

I had a great experience with my vehicle purchase. Awesome customer service! Definitely recommend for your vehicle purchase! Awesome customer service! Definitely recommend for your vehicle purchase! More