Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sioux Falls Ford Lincoln
Sioux Falls, SD
144 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
144 Reviews of Sioux Falls Ford Lincoln
March 04, 2015
Enjoyable experience. It was a very enjoyable experience for me especially since this was my first car that I was buying. They were very easy to work with and I loved that It was a very enjoyable experience for me especially since this was my first car that I was buying. They were very easy to work with and I loved that he gave us information/sent me information on the cars. I would recommend to anyone that needs a new car! More
by maktailyn
Employees Worked With
Ken Allgaier & Bill Heim
January 16, 2015
The entire staff was great to work with. They were great to work with. They stand behind every statement that make, I will definitely be buying more cars from Sioux Falls Ford. Thank you! They were great to work with. They stand behind every statement that make, I will definitely be buying more cars from Sioux Falls Ford. Thank you! More
by ttd
Employees Worked With
Nick Wilson , Jonathan Swift
January 04, 2015
Patrick worked hard to find the perfect truck for my needs. Top quality and extremely friendly. Great service and wonderful communication. Patrick kept in contact with me throughout the process and let me know Top quality and extremely friendly. Great service and wonderful communication. Patrick kept in contact with me throughout the process and let me know how each step was progressing. More
by Matt
Employees Worked With
Patrick Lynch
September 21, 2014
Great Service I am writing this review to Thank Sioux Falls Ford for having Lyle Marnach as a Service Advisor. He is very Professional, friendly, and really has th I am writing this review to Thank Sioux Falls Ford for having Lyle Marnach as a Service Advisor. He is very Professional, friendly, and really has the knowledge to take care of your problems. More
by don.stampe.7
Employees Worked With
Lyle Marnach
September 09, 2014
Absolute professionalism from Brittany Dieters Brittany undoubtedly brought my respect for Sioux Falls Ford back to a level it had never been after an unpleasant experience in 2002. Her profession Brittany undoubtedly brought my respect for Sioux Falls Ford back to a level it had never been after an unpleasant experience in 2002. Her professionalism, patience, inquiries and care about my satisfaction of a vehicle was quite canny. Her immeasurable passion for what she does, her great attitude, work ethic, promptness and sheer knowledge of her trade was more than impressive! I can't go further without thanking finance manager Anne Pershall who was nothing short of flawless and Anthony Parker as well. This Trio made the entire sale and transition incredibly smooth and were very respectful, appreciative and complimentary at how diligent I have been at keeping my truck that I traded in like new. Thank you so very much for making my experience nothing short of gratifying and satisfying. My hat is off to all three of you! Thank you and best regards, Neal Stratman, Sioux Falls, SD More
by neal.stratman
Employees Worked With
Anthony Parker , Brittany Dieters , Anne Pershall
September 09, 2014
Great buying experience Would definitely recommend Sioux Falls Ford Lincoln to anyone looking to buy a new or used car. Very thorough and extensive reports on used cars so y Would definitely recommend Sioux Falls Ford Lincoln to anyone looking to buy a new or used car. Very thorough and extensive reports on used cars so you can purchase with confidence! More
by wilckec
Employees Worked With
Kevin Pike
July 07, 2014
Worst car buying experience ever. I have a heck of story from my experience with Sioux Falls Ford. Some of the most unprofessional acts of customer service I have ever seen or been a p I have a heck of story from my experience with Sioux Falls Ford. Some of the most unprofessional acts of customer service I have ever seen or been a part of. I had been looking to upgrade to a newer car for a couple weeks when I seen a 2010 Ford Fusion Sport loaded with blue accented leather, navigation, and light hail damage at Sioux Falls Ford (I couldn't find another like it on cars.com less than 500 miles away), a very nice car. I inquired about the Fusion requesting more information about the car and financing. I was contacted by the dealer and exchanged some emails with a sales consultant. The financing amounts he had quoted me didn't make sense and were a lot higher than expected though, so I used a few financial calculators and my engineering background to look into this further. After the use of my time and effort it was determined that his quote was $100/month higher than it should have been ($7200 mistake that I had to solve). After this I talked to my bank and got a better interest rate, so I was planned to finance through my bank and had everything setup to go look at and test drive the car. I went to Sioux Falls Ford on Monday night after work and test drove the Fusion. I loved the car and was pretty pumped about buying it. Before I left that night I put $500 down on the Fusion, so they could hold it for me. Tuesday morning I get a congratulations email from the sales consultant asking me when I will be coming to pick up the Fusion and I tell him the next day, so he can get the car ready. This when it gets good! Later that same afternoon the sales consultant emails me saying that my Fusion had been sold to another person, after I had put $500 down on it! I was shocked, how could this happen? I was even more shocked when I found out how it did happen. I still haven't received the full story today, but apparently after I put the $500 down the car was taken to the back of the dealership parked with tags and keys removed (no stock number or keys in the car). So, when the car was sold, the other sales consultant supposedly used the second set of keys to get into the car (red flag!), sold the car without a stock number or tag in the window (red flag!), and did all of this and a test drive without asking anyone if the car was sold (red flag!). Shouldn't my signed receipt give me rights to the car? I'm not a lawyer so I'm not sure, but who cares right? My sales consultant doesn't fight for my side at all, instead he just suggests a different car that is $1000 more or the refunding of my money. After being disgusted enough with this event and treatment I tell him to just refund my money and I will be on my way. I wrote this review today because I'm upset about the way I have been treated by the Sioux Falls Ford sales consultant and to offer some advice to future customers. You can't trust anyone in today's world (shaking hands on deal means nothing), if you put money down on a car at Sioux Falls Ford and want to be sure it's your car, take the first and second set of keys home with you and tell them you will clean the car yourself! Thanks. More
by Andrew Waterman
Employees Worked With
Phillip
April 02, 2014
Gene has always treated us with patience and has provided us excellent sales service. He suggests options and works for us. We have always had a positive experience with Gene! us excellent sales service. He suggests options and works for us. We have always had a positive experience with Gene! More
by Dakotajo
Employees Worked With
Gene Pike
March 15, 2014
Dustyn is OUTSTANDING!!!! He is great to deal with, my car was finished early every time. He is great to talk to and has a "CAN DO" attitude. The cost of repairs is very reasonable and come in below wha car was finished early every time. He is great to talk to and has a "CAN DO" attitude. The cost of repairs is very reasonable and come in below what I was expecting to pay. I VERY HIGHLY recommend Sioux Falls Ford Lincoln and Dustyn. More
by mnsota73
February 16, 2014
Super service from the showroom to the service department. We have purchased a few vehicles from Sioux Falls Ford and have been thoroughly satisfied. They helped us find the right truck for my nee department. We have purchased a few vehicles from Sioux Falls Ford and have been thoroughly satisfied. They helped us find the right truck for my needs and the service department always calls and updates me on the progress of my vehicle and explains all charges and work done. More
by gtufty
Employees Worked With
Gene Pike , Lyle Marnach
