Sioux City Ford Lincoln
Sioux Ciy, IA
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Never going back I have been going to ford for years , for oil changes , tires and Mechanical work. I even cosigned for my younger brother who bought a brand new car I have been going to ford for years , for oil changes , tires and Mechanical work. I even cosigned for my younger brother who bought a brand new car from there. I have spent thousands and thousands of dollars at Sioux City Ford. I own three vehicles. I take all three vehicles to ford. After my last visit I will not be back. My car (Chevy traverse) was leaking fluids so I brought it in and they said it was going to be $2500 to fix the problem. Apparently a leak in the timing cover. Had to tear the motor out and put all new gaskets in. 3 days later And $2,500 service bill, I got my car back. The very next day the car was still leaking the same fluid in the same spot as before I took the car in.Brought the car back in they said it was going to be another $500 to fix the Water pump that was now leaking. I believe 100% it was my water pump leaking to begin with and they missed it and had me do $2500 worth of work to my car for no reason. So I wanted them to replace the water pump for free. They had my car for three days and didn’t notice the pump leaking. I paid them good money to fix my car. And it wasn’t fixed. I feel they should have done that. They would not replace it for free but offered to pay half.I ended up paying another $300 to fix my car a second time in five days, almost $3,000! So they lost a customer for life because of this whole situation. Very disappointed I feel like they took advantage of me. I have told all my Friends and family About my horrible experience and recommended they do not bring their vehicles in. I will not go back. Thanks More
Battery replacement was done very efficiently and politely. Warranty covering the old Motorcraft battery was terrible. They wouldn't cover it because I didn't have the p was done very efficiently and politely. Warranty covering the old Motorcraft battery was terrible. They wouldn't cover it because I didn't have the purchase receipt even though the battery had the manufacture date on it. More
Quick , friendly, great I went in for a recall - they were friendly and helpful - got me a loaner car - as I was not from Sioux City - said it could be half a day - called in I went in for a recall - they were friendly and helpful - got me a loaner car - as I was not from Sioux City - said it could be half a day - called in few hours -they were excellent ! More
Everyone is very welcoming! Everyone at Sioux City Ford is helpful!! Very informative on any issues with my vehicle and made it easy to drop off my vehicle and get the work done! Everyone at Sioux City Ford is helpful!! Very informative on any issues with my vehicle and made it easy to drop off my vehicle and get the work done! More
Great timely professional service. From the time you are greeted at the door until you drive out your automotive experience is awesome. Your service is completed in no time. You are i From the time you are greeted at the door until you drive out your automotive experience is awesome. Your service is completed in no time. You are informed of everything that was tested, changed and completed. More
Purchase of 2018 Ford Escape Denny was very helpful and easy to work with. He helped my dad understand the qualities of the Ford Escape and was patient. Denny was thorough with pa Denny was very helpful and easy to work with. He helped my dad understand the qualities of the Ford Escape and was patient. Denny was thorough with paperwork More
Good service, might need some more help They have a really hot receptionist, they have really good coffee. Need a restaurant close by for breakfast. Could use a few more service baysand empl They have a really hot receptionist, they have really good coffee. Need a restaurant close by for breakfast. Could use a few more service baysand employee s More
Great price on a new Ford. Found a great deal on a new 2018 Ford Fusion at Sioux City Ford. They had a good selection and made it worth the trip. Found a great deal on a new 2018 Ford Fusion at Sioux City Ford. They had a good selection and made it worth the trip. More
Quicklane Service not very Helpful!!! Not that it should make any difference but I’ve bought 8 cars in the last 12years and when I need them most they are to busy to take care of my proble Not that it should make any difference but I’ve bought 8 cars in the last 12years and when I need them most they are to busy to take care of my problem! So either they don’t have enough help or just don’t care ! I was on my way to catch a plane & needed a tire fixed & they said it would be several hours before they could get to it , by the way I have all my service done there ! I am going to try some other options ! More
Service They replaced my battery as well as did the warranty work on replacing the air bag. All went well. Thank you very much for your assistance. They replaced my battery as well as did the warranty work on replacing the air bag. All went well. Thank you very much for your assistance. More