Sioux City Ford Lincoln
Sioux Ciy, IA
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Took my car to Sioux City Ford after finally giving up on horrible service at Jensen LeMars, where I bought my car brand new. I called Sioux City Ford and told them the issues I had with my car and felt suc horrible service at Jensen LeMars, where I bought my car brand new. I called Sioux City Ford and told them the issues I had with my car and felt such a relief as soon as I spoke to Maurie in Service Department. Then my Service advisor, Alex, he was so nice and helpful. It was unbelievable that Sioux City Ford was able to fix a problem in about 3 hours, that Jensen Lemars couldn’t in over one year!!! I will continue to take my car to Sioux City Ford. More
Amazing Service! Very friendly and knowledgeable staff. Will be definitely going back. From the second I walked in I was greeted with a friendly smile. Will be definitely going back. From the second I walked in I was greeted with a friendly smile. More
No appt. Needed The service was quick, with a minimal amount of waiting. I had a few follow up questions which were answered to my satisfaction Good job The service was quick, with a minimal amount of waiting. I had a few follow up questions which were answered to my satisfaction Good job More
Bought a new truck here had a great experience. Zeke was great I had asked them to speed up the process as I had a lot to do that day and they did. Will definately do business here again great I had asked them to speed up the process as I had a lot to do that day and they did. Will definately do business here again More
Fast and Easy Everyone was very friendly and got my car fixed in a timely manner. I definitely plan on returning in the future for any of my service needs. Everyone was very friendly and got my car fixed in a timely manner. I definitely plan on returning in the future for any of my service needs. More
Great Customer Service! Everyone at Sioux City Ford Lincoln was focused on making sure I was satisfied and happy with my service. Check in was quick and when I checked out th Everyone at Sioux City Ford Lincoln was focused on making sure I was satisfied and happy with my service. Check in was quick and when I checked out they told me all about the services they performed on my vehicle. I also really appreciate the quick car wash following my oil change. (One of the reasons I love owning a Lincoln (because I live on gravel roads and rarely have a clean car.) Roxanne More
Finally taken care of. After having my wife's car in and out of the shop for 3 months the car was finally fixed. I had to be the "ugly" customer and give 3 scathing reviews After having my wife's car in and out of the shop for 3 months the car was finally fixed. I had to be the "ugly" customer and give 3 scathing reviews before we finally got a satisfying result. I don't know her name but a woman that works with Walker Carrigan fought hard to just get us a remanufactured transmission from Ford in order to fix our issue and she managed to pull it off. My hat is off to this woman. We are happy that our car is working properly now. Right now I'm still steamed about all we had to go through to get this car fixed. Currently I have no intentions of having any dealings with Sioux City Ford but possibly, in the future, I may change my mind. I feel that Walker and Sam got some pressure from my bad reviews but they both worked hard to get the issue resolved. I feel that they took the heat for shortcomings elsewhere in the dealership. I do have one very major complaint to Ford Motor Company itself. My wife's car is a 2006 Ford Freestyle. It had a bad valve body in the transmission. Why on earth would you stop making a part for a car that is still on the road with 160,000 miles on it and still running strong? That's why I buy Ford vehicles. Not Chevy, Not Dodge, not any Toyotas or Nissans but FORD! Longevity! BUILT FORD TOUGH! Don't stop making parts for vehicles that are built better than anything else on the highways. More
Quick and very thorough!! Sioux City Ford has always taken very good care of me from the "get go". Purchased my wonderful Ford Edge (ordered in December 2011/January 2012) arr Sioux City Ford has always taken very good care of me from the "get go". Purchased my wonderful Ford Edge (ordered in December 2011/January 2012) arriving in January 2012; love love love it!!!!! I haven't had many problems and hopefully won't in future, but whenever I go there for whatever needs done --- they are some of the nicest polite people I have ever met and do a wonderful job of doing what needs to be done and get it done right!!! :) More