Sioux City Ford Lincoln

Friendly Service Longer than normal wait, friendly staff and great overall service. Service staff was very helpful and asked if I wanted the tires rotated. Looked like Longer than normal wait, friendly staff and great overall service. Service staff was very helpful and asked if I wanted the tires rotated. Looked like they were short staffed in the cashier area, several doing double duty, good team work. More

Routine Service Service was prompt and everything was explained clearly after the service was completed. Staff was friendly and courteous as always. It's always nice Service was prompt and everything was explained clearly after the service was completed. Staff was friendly and courteous as always. It's always nice to be able to get in quickly with no hassle. More

Unable to Fix Endgate after 4 Years I have had a mixed bag of results when working with the service department some good and a few bad. This review is on my wife's 2013 Ford Escape purch I have had a mixed bag of results when working with the service department some good and a few bad. This review is on my wife's 2013 Ford Escape purchased at this dealership. My Wife loves the vehicle except for the fact after the first year the back endgate randomly fails to close and lock into place. Over the course of these past 4 years the vehicle has been taken in a number of times to have the problem fixed, and of this writing it is still not working properly 100% of the time. The service people always think they find the problem and have rectify it yet it still comes back. I don't know if this is the lack of training on the service people to fix the problem or if this is a Ford design problem that they won't admit to. What ever the reason it is very frustrating to have a vehicle taken in the number of times this one has over 4 years and the problem still can't be solved. More

Recall problem. Had an appointment to do a recall, and it took all day. The service person did not keep me posted. The service manager apologized for the delay, and Had an appointment to do a recall, and it took all day. The service person did not keep me posted. The service manager apologized for the delay, and gave me a car wash. Now I have another recall on another item which I just received. The office said they only get parts 2 at a time, so there would be wait for some time, Seems to me that Ford should have parts out in the country before they send out notices!!!!! More

Sales management issue I purchased a used vehicle I want everyone to be very cautious going through the process. Ask questions and DO NOT BELIEVE the sales manager. She is I purchased a used vehicle I want everyone to be very cautious going through the process. Ask questions and DO NOT BELIEVE the sales manager. She is not upfront with all of the information. After agreeing to the price I was sold a "service" contract for approximately $1000. The contract actually only covers items that there is a very slight to no chance will be an issue. The document says that it is PROVIDED by the dealer and it is non transferable and it has NO CASH VALUE! All it really provides is an extra $1000 to the dealer! Please read everything closely before agreeing to anything with this dealer. They are all very friendly but that just covers up their questionable practices. More

horable service had no idea what is going on there, customer service was not good. Did not relay things about customers car coming in! Maybe a big mix up there shoul had no idea what is going on there, customer service was not good. Did not relay things about customers car coming in! Maybe a big mix up there should be done! More

Worked hard at getting me what I wanted. Good people. Want to take care of customers. Got me what I wanted. Had to search hard but got it done. Got me the vehicle we wanted by searching all o Good people. Want to take care of customers. Got me what I wanted. Had to search hard but got it done. Got me the vehicle we wanted by searching all over the place. More

purchase of a pre-owned Explorer I've dealt with Don Krier on the purchase of at least 3 vehicles over the years. Don is a trustworthy, "straight shooter" and NOT a high-pressured sa I've dealt with Don Krier on the purchase of at least 3 vehicles over the years. Don is a trustworthy, "straight shooter" and NOT a high-pressured salesman. He's my "go-to" guy. I've always had my cars serviced at Sioux City Ford including the purchase of tires. They do a great job. I shall return. BJ More

Another GREAT experience at Sioux City Ford Quality product, knowledgeable sales associates, competitive price all equal a very satisfied customer. I'll recommend Sioux City Ford to my family Quality product, knowledgeable sales associates, competitive price all equal a very satisfied customer. I'll recommend Sioux City Ford to my family and friends in the future. More

Wait too long and didn't fix it even through they said it wa Sycn stopped working and before going to Ford I did a system upgrade and update connect with Wi-Fi. This didn't fix the problem so went to Ford after Sycn stopped working and before going to Ford I did a system upgrade and update connect with Wi-Fi. This didn't fix the problem so went to Ford after waiting an hour and 20mim. I was told that a update was done and now it works. NOT IT WAS DOING THE SAME THING after 5 min of driving. So now I have to return so they can get the serial number off of the module so they can replace it and this could take 1 to 2 hours. And go back again to have it put in. I'm certain that if my warranty was up they would of had no problem telling me I needed to replace the module the first time I was there. I'm also a female they think I'm stupid if I believe they did anything to my SUV the 1st time to fixes my sycn More