Singing River CDJR
Florence, AL
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Oil change I brought my 2011 Nissan Altima in for a oil change.Bryan Stratton and Russell Castle was very friendly and helpful on getting my car serviced. I brought my 2011 Nissan Altima in for a oil change.Bryan Stratton and Russell Castle was very friendly and helpful on getting my car serviced. More
Oil Change and Recalls Brought my truck in to get an oil change and tire rotation. Service advisors found 2 outstanding recalls for my vehicle and were able to complete the Brought my truck in to get an oil change and tire rotation. Service advisors found 2 outstanding recalls for my vehicle and were able to complete the recalls. Completing the recalls saved me a separate trip to the dealership. Great work! More
Oil change Very thorough, timely fashion. I have always been treated respectively and have been educated on any problems or recommendations that may provide long Very thorough, timely fashion. I have always been treated respectively and have been educated on any problems or recommendations that may provide longevity and upkeep in affiliation with my Jeep. Thank you all More
Good experience They was very friendly and work with me with the price and how they do the reports and gives you a copy hopefully I can trade in They was very friendly and work with me with the price and how they do the reports and gives you a copy hopefully I can trade in More
Awful experience every time. I despise coming to this place. I do all of my oil changes and maintenance elsewhere because I’ve never had a good visit. This one was no different. I I despise coming to this place. I do all of my oil changes and maintenance elsewhere because I’ve never had a good visit. This one was no different. I called several times checking on the part. The final time I called they told me it was in..yet nobody called to tell me. Same thing when it was finished. I called and they said oh yes it’s done. Customer service needs to be addressed. I had to stand at the desk for a long time until I finally yelled at a service guy to please find someone to help. Took longer than they told me to get a recall part changed. When I came to pick up my car, there were a couple of grease spots on the interior of my car. The radio was all messed up and my blue tooth speaker had been removed and was dangling. As a customer, my car should be given back to me in the exact same way it was dropped off. Just a terrible experience all the way around. Recalls will be the only reason I bring my car back here. More
best experience ever my visit there is always great, thanks to Fonda, Brian, and Corey. The customer service was great, could not ask for a better experience at a dealersh my visit there is always great, thanks to Fonda, Brian, and Corey. The customer service was great, could not ask for a better experience at a dealership More
Fast and courteous Pleasureable experience and it was a recall so you are aggregated to begin with so it made it good ! It was fast and courteous. Thanks Pleasureable experience and it was a recall so you are aggregated to begin with so it made it good ! It was fast and courteous. Thanks More
Great Service! Thank you Chris and everyone else in the service department. I had to drop my car off to have work done and since I am a military spouse and my husban Thank you Chris and everyone else in the service department. I had to drop my car off to have work done and since I am a military spouse and my husband was out of state Chris and the service department scheduled it so that it would impact my schedule as little as possible. They were very thoughtful to my independent needs and returned my car faster than I could have hoped. Thank you for your hard work and being so friendly and understanding! The shuttle driver was very friendly and one of the gentlemen inside offered me coffee, and cocoa as well. Very thoughtful. More
Safety recall Fast and friendly service. Also had a rain guard come undone from underneath my vehicle that they were able to reinstall. He also informed me that the Fast and friendly service. Also had a rain guard come undone from underneath my vehicle that they were able to reinstall. He also informed me that there has been another recall issued for my vehicle and when they received the parts I will be notified. More
Did not meet expectations I made a reservation the day before and was quoted a significantly different amount than what I was charged. On my client form after my visit, it stat I made a reservation the day before and was quoted a significantly different amount than what I was charged. On my client form after my visit, it stated that I requested many services that I did not. I will not bring my car for service here anymore although I purchased my car here. More