Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Singing River CDJR
Florence, AL
444 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 444 reviews
April 30, 2019
Best car experience ever The sales and finance team at University CDJR is the best. Everyone was committed to listening to our needs and accommodating us. They were respectful The sales and finance team at University CDJR is the best. Everyone was committed to listening to our needs and accommodating us. They were respectful and made our car buying experience pleasurable. The car was in great condition at a great price. More
by FAVAMAMA
Verified CustomerEmployees Worked With
Channing, James Cooper, Matt Crane
April 30, 2019
Not just Great Service but EXCELLENT Service. I had 2 vehicles. Dodge RAM & Hyundai SONATA Hybrid. The difference from day 1 at the 2 dealerships were SERVICE & RESPECT. I was originally going I had 2 vehicles. Dodge RAM & Hyundai SONATA Hybrid. The difference from day 1 at the 2 dealerships were SERVICE & RESPECT. I was originally going to trade in my Sonata for another Hyundai, just not a hybrid but the sales dept SUCKS & was not helpful, let alone respectful or friendly. At CDJR it was the complete opposite. The sales rep David was extremely helpful, friendly & respectful, as was Matt the sales manager. Needless to say I traded my Sonata for another Dodge & am 4ever Thankful for both Matt & David fir taking care of me & treating me so respectful. More
by TARANN69
Employees Worked With
David Mayfield, Matt Crane
April 27, 2019
Great experience David was an awesome sales rep very friendly and helpful would recommend to anyone who wants to buy new or used car truck or Jeep at a good price. David was an awesome sales rep very friendly and helpful would recommend to anyone who wants to buy new or used car truck or Jeep at a good price. More
by CARTERJON05
Employees Worked With
David Mayfield
April 25, 2019
Sensor replaced My ABS light was on. Employees checked car to find problem. Employee updated me on what needed repair. Sensor was replaced in timely manner. Part My ABS light was on. Employees checked car to find problem. Employee updated me on what needed repair. Sensor was replaced in timely manner. Part was in stock. More
by janna201
Employees Worked With
unknown
April 24, 2019
Not good! Put car in shop for A\C fix. They also said coolant was leaking. Added $300. Got it home and radiator was leaking. Took it back and had to have ra Put car in shop for A\C fix. They also said coolant was leaking. Added $300. Got it home and radiator was leaking. Took it back and had to have radiator replaced. Gave $838 quote to replace. Got bill for $920 to replace radiator. More
by Al Ford
Employees Worked With
Bryan Stratton
April 23, 2019
Awesome service! The service team is knowledgeable and fast. Friendly, honest, professional, prompt, reasonable service. Comfortable waiting area. Highly recommend these folks for your service needs. So many ti Friendly, honest, professional, prompt, reasonable service. Comfortable waiting area. Highly recommend these folks for your service needs. So many times they are more economical than other places More
by Deborah Garrison
Employees Worked With
Corey, Bryan Stratton
April 19, 2019
Fast service Went for a recall on my Jeep. They were fast at getting it taken care of. Friendly service. They got the job done in great time Went for a recall on my Jeep. They were fast at getting it taken care of. Friendly service. They got the job done in great time More
by soniauna1
Employees Worked With
Bryan Stratton
April 19, 2019
Hidden charges. Not accurate when showing customer I think your Accuracy in the charges for service should be in plain black and white there should be everything Taxes disposal fees etc. in black-and-w I think your Accuracy in the charges for service should be in plain black and white there should be everything Taxes disposal fees etc. in black-and-white no hidden charges More
by freedom34us
Employees Worked With
Bryan Stratton, Russell Castile
April 17, 2019
Friendly and courteous. From calling in to schedule a service appointment to checking in to even a call once the work was complete everyone I spoke to was friendly, courteous From calling in to schedule a service appointment to checking in to even a call once the work was complete everyone I spoke to was friendly, courteous and very professional. More
by Pat, Florence, AL
Employees Worked With
Corey
April 15, 2019
Replacement of shot headlight The headlight works and the work was performing a curtious and timely manner. Thanks for a positive service experience. I will recommend this service The headlight works and the work was performing a curtious and timely manner. Thanks for a positive service experience. I will recommend this service department to my friends. Emily Patterson More
by empatt14217
Employees Worked With
Bryan Stratton
