Singing River CDJR

Service is slow but the quality of work is good The service department is very friendly and knowledgeable. But the delivery time is slow. I have used them for previous recalls and regular service su The service department is very friendly and knowledgeable. But the delivery time is slow. I have used them for previous recalls and regular service such as oil changes and tire rotations. Everyone is is very helpful and courteous. More

Air bag recall Brien, the service manager did a great job. The dealership checked my vehicle in promptly. Repairs were made and they called when vehicle was ready. Brien, the service manager did a great job. The dealership checked my vehicle in promptly. Repairs were made and they called when vehicle was ready. Prompt efficient service. All personnel were very courteous!! Great overall service!! Thanks More

Unorganized, Dishonest Called to inquire about vehicle before seeing it. Asked if any issues inside or out. Asked if it had been smoked in. Was told no issues, no smoke. G Called to inquire about vehicle before seeing it. Asked if any issues inside or out. Asked if it had been smoked in. Was told no issues, no smoke. Get there and salesman lost keys, which wasnt a big deal. There was significant damage to the passenger rear door. They claimed they weren't aware of and that someone must've hit it in the parking lot. Again, we rolled with it, they compensated for the damage. Was kept there for 5hrs to finish the deal and we were had the money in our hand. Whatever was sprayed in the car to cover the smoke smell, wore off the next day. It has for sure been smoked in. On top of all these dishonest and unorganized issues ..... I've been trying to contact someone for several days because they still haven't sent my title work to the courthouse. I cant get anyone to speak with me. The receptionist sends me to voicemail and takes messages for the Sales Manager, who doesnt return my call. The salesman doesnt respond and no response to Email or Text from the Dealership. Very unhappy with the service. And we were the easiest sale possible. More

Not satisfied The wait was to long,, they didn’t check everything I asked them to,, I’m still waiting on the car wash since I bought the car,, they don’t take wome The wait was to long,, they didn’t check everything I asked them to,, I’m still waiting on the car wash since I bought the car,, they don’t take women serious in my opinion More

One more pleased person I would recommend james to everyone. All around GREAT> dealership was pleasing and great to work we you. All around with everything and everyone is a I would recommend james to everyone. All around GREAT> dealership was pleasing and great to work we you. All around with everything and everyone is a TEN all the way. Will be in time buying another More

Great service center Bryan and the guys always take care of our vehicles. We are scheduled quickly and receive quality work. They offer great advice and take care of our c Bryan and the guys always take care of our vehicles. We are scheduled quickly and receive quality work. They offer great advice and take care of our concerns. More

Upset over huge price increase Bought a vehicle here and come fairly regularly for oil changes New ownership upped prices for oil change by $30! $96 oil changes is crazy! Bought a vehicle here and come fairly regularly for oil changes New ownership upped prices for oil change by $30! $96 oil changes is crazy! More

Excellent job Thank you I was wondering if ever I will be ever to be able to use remote start anymore because with engine light on that evape I believe that is the Thank you I was wondering if ever I will be ever to be able to use remote start anymore because with engine light on that evape I believe that is the name doesn't allow me to use it. More

Horrible service advisor Carried my truck in for a recall a 5 minute job I set in the crappy waiting room for 1hour And 15 minutes nobody letting me know anything I get up g Carried my truck in for a recall a 5 minute job I set in the crappy waiting room for 1hour And 15 minutes nobody letting me know anything I get up go in the service department my truck still setting in same place I ask the ss have y’all done anything he said no so i tell him to give me my keys I’m leaving the mechanic came up and ask me what was going on I told him he said they haven’t even told me he was nice and said give me 10 minutes and I’ll have it ready so I did he had it ready the service advisor didn’t care a bit he is awful More

Very nice people nice experience James Cooper was fantastic. All personnel were friendly and courteous. The price includes all dealer fees so there were no surprises that you get wi James Cooper was fantastic. All personnel were friendly and courteous. The price includes all dealer fees so there were no surprises that you get with many dealerships. Highly recommend. More