Singing River CDJR

Excellent service Great People, Great Service, overall Great Experience. I traveled from a few hours away,not really knowing what to expect. Everyone at the Dealership Great People, Great Service, overall Great Experience. I traveled from a few hours away,not really knowing what to expect. Everyone at the Dealership couldn’t have been nicer than what I experienced.They all seemed like a big family working together , which made my decision easier than expected . More

Customer time! Too much customer time wasted with paper work, when you have an appointment. The reason for the appointment is stated when you make the appointment. Too much customer time wasted with paper work, when you have an appointment. The reason for the appointment is stated when you make the appointment. More

Excellence at its finest! When arriving at the dealership we were greeted by Mr Cooper. He is a great individual whom seems to take pride in his job as a salesman. I had talked When arriving at the dealership we were greeted by Mr Cooper. He is a great individual whom seems to take pride in his job as a salesman. I had talked with him earlier about the car , he was willing to answer any questions I might have about the car. He was very helpful indeed, as were the others with whom I talked with. We were treated with the utmost kindness and I would definitely recommend the dealership to anyone looking to purchase a vehicle in the future. More

Efficient Oil Change We have used Greenway for several years now and find the people to be kind, friendly, and most of the time they get to you right away. They have be We have used Greenway for several years now and find the people to be kind, friendly, and most of the time they get to you right away. They have been good to us. More

Quick work, fair price Thanks for keeping my appointment time even though customers were everywhere. Your people are friendly your service impressive and your prices competi Thanks for keeping my appointment time even though customers were everywhere. Your people are friendly your service impressive and your prices competitive. Nice job. Keep up the good work. More

Long wait time, very friendly staff The man at the counter was very friendly. He kept me updated on the status of my car and what was going on at the dealership (there were extenuating c The man at the counter was very friendly. He kept me updated on the status of my car and what was going on at the dealership (there were extenuating circumstances). I waited 2 hours but everyone there was extremely friendly and thanked me several times for my patience. More

Used car purchase Carlton Ingram, James Cooper and John Henley are very courteous, professional and friendly. This was the first purchase of me at a dealership that had Carlton Ingram, James Cooper and John Henley are very courteous, professional and friendly. This was the first purchase of me at a dealership that had salesman that were not working on commission. Upfront price on car was very reasonable. More

Very good Service AS usual we took our Jeep Grand Cherokee in for it's services and they did a great job. We had the oil and filter changed, the tires rotated , the bra AS usual we took our Jeep Grand Cherokee in for it's services and they did a great job. We had the oil and filter changed, the tires rotated , the brakes checked to see how much pad was left and there was a recall on the vehicle that they put on the vehicles computer. As usual Bryan took great care of us and our Jeep, It has 75,000 miles on it and still doing great. More

Staff was kind and professional and very accommodating. The shuttle service was a big plus. The little things that make this process easy and the general willingness to help by the staff was a big plus. T The shuttle service was a big plus. The little things that make this process easy and the general willingness to help by the staff was a big plus. Thank you More

Will not return here or recommend anyone their services. Took my Jeep Wrangler in for work to be performed and all I got was excuse after excuse why they either couldn’t get to the Jeep or couldn’t get the w Took my Jeep Wrangler in for work to be performed and all I got was excuse after excuse why they either couldn’t get to the Jeep or couldn’t get the work finished when they said they would. I had to reach out to them on several occasions just to find out a date that my vehicle would be finished and after they gave me a date of completion. Days after I would never hear back from them. I would have to call them just to find out that it hasn’t been completed and that there was another excuse as to why. The person whom claimed to be a Service Manager made accusatory remarks to me implying I had not been truthful with them about my vehicle. The only time I received a call was when they finished and demanded their payment, again no prior calls. I had previously explained to them that I would be going out of town on a specific date and would not return until a couple of weeks (Several completion dates were given prior to me leaving, the vehicle was never completed). The person who contacted me demanded payment immediately and if I wasn’t around, that I needed to send my wife to come and make payment. I continued to explain that I personally wanted to review the completed work prior to payment and he was very confused as to why and still continued to demand payment, (very unprofessional) and disrespectful). Upon reviewing completed work on vehicle, two rubber access plugs at the bottom of the transmission bell-housing were missing (still no call-back on these), black silicone gasket maker was smeared and poorly applied, oil was all over the oil pan, trans cooler lines, and trans bell-housing (old liquid oil, not dried). This Jeep has only 23,500 miles with no previous issues but a hydro locked motor from a ten-inch puddle of water. They stated the vehicle needed replacements of two idler pulleys, a tensioner, a starter, an a/c compressor and a TIPM. More